New Solutions Engineer, East (Remote, US)

This is an exciting opportunity to join a technology startup in a high growth phase. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. You will partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers and own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility. You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.