Senior Customer Success Manager - Justice
Benefits
Unlimited PTO
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Your Impact:
- Build long-term strategic partnerships with Justice customers.
- Understand customer workflows and organizational structures.
- Provide best practices to achieve operational goals.
What You’ll Do:
- Monitor adoption metrics and create success plans.
- Manage escalations and align internal teams.
- Conduct regular training webinars and calls.
What You Bring:
- Deep experience in the justice/legal sector.
- Proven stakeholder engagement with prosecutors and defenders.
- Strong project management and data-analysis skills.
Axon
Axon is a technology company focused on public safety and justice, providing devices and cloud software to protect life. They foster a fast-paced, challenging, and meaningful culture with a focus on diversity and inclusion.