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Responsibilities:
- Define and Govern the Insight & Audience Planning Methodology.
- Lead the ongoing development of audience, customer, and marketplace trends.
- Lead, mentor, and grow a high-performing team of global and regional audience strategists.
Qualifications:
- Global Insights Management & Scaling.
- Audience & Customer Research Synthesis.
- Customer journey design.
Core Skills:
- Team Building & Talent Development.
- Executive & Stakeholder Influence & Mgt.
- Cross-Functional Partnership & Collaboration.
ServiceNow
ServiceNow, founded in 2004, provides an intelligent cloud-based platform that connects people, systems, and processes. They empower organizations to find smarter, faster, and better ways to work and serve over 8,100 customers, including 85% of the Fortune 500®.