Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.
Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.
Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.
Responding to guests’ inquiries regarding room reservations, availability, and general questions.
Assisting and ensuring effective guest challenge resolution.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. This charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home with 72 cottage-style guest rooms and suites.
Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers.
Assisting and ensuring effective guest challenge resolution.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge.
Respond to guests’ inquiries regarding room reservations and pricing.
Upsell services and offerings, ensuring guests are fully educated.
White Barn Inn, Auberge Collection has been a local landmark for over 150 years, known for New England hospitality and attention to detail. The 28-room property offers luxury, waterfront cottages, an outdoor infinity pool, an award-winning spa, and fine dining.
Responsible for ensuring a superior guest first impression of our unique resorts.
Creating a genuine, informative, and personalized guest resort reservations experience.
Maintaining complete knowledge of the resort and other information.
Mauna Lani, located on the Kohala Coast of Hawaii, is a resort that defines a new era of experiential luxury. It offers guest rooms, suites, private residences, oceanfront dining, pools, a spa, and ocean sports programs for transformational experiences.
Assist clients with hotel reservations, hospitality services, and travel planning.
Provide accurate details on hotel amenities, pricing, and availability.
Manage and update booking details and guest profiles.
Destination Knot appears to be in the travel and hospitality industry, offering remote opportunities. The company values customer service and provides full training for its employees.
Assist clients in selecting and booking hotel accommodations.
Provide accurate information on hotel amenities, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or online chat.
They are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. They are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Help clients choose and book hotel accommodations.
Provide details on amenities, pricing, and availability.
Manage reservation changes and maintain accurate records.
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. They focus on creating a supportive team culture.
Provide accurate pricing and availability information
Keep client records organized and up to date
Destination Knot is hiring Travel Support Representatives to assist clients with hotel reservations and travel planning. They offer remote work, flexible hours, and a supportive team environment.
Coordinate and confirm travel reservations for clients.
Communicate professionally with clients regarding itinerary updates and travel requirements.
Collaborate with team members to ensure smooth booking processes
Destination Knot is a travel company, assisting clients with booking and confirming travel arrangements. They value providing comprehensive training and ongoing support.
Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and preferences.
Process reservations, updates, and modifications accurately and efficiently.
Destination Knot creates seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. They are committed to exceptional service and personalized planning from start to finish.
Communicate with clients to understand their hotel needs, preferences, and budgets
Provide accurate information about hotel options, pricing, and amenities
Assist clients with making and managing reservations
Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. We provide flexible remote schedules and a supportive team culture.
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Destination Knot is a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. They prioritize organization, clear communication, and delivering a consistently positive client experience.