Area Reservations Agent

Responsibilities:

• Creating a genuine, informative, and personalized guest resort reservations experience.
• Adding information to guest history such as previous stay experience, special occasions and preferences.
• Maintaining complete knowledge of the resorts.

Qualifications:

• Two years in a hospitality, spa, or reservations position at a luxury resort.
• Ability to create professional business letter correspondence.
• Must possess gracious people and sales skills.

Additional Skills:

• Ability to work cohesively with other departments and coworkers as part of a team.
• Assisting and ensuring effective guest challenge resolution.
• Ensuring that all billing and financial transactions are accurately and efficiently executed.