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About the Role:
- Support the day-to-day running of Real-World research projects.
- Ensure participant records are accurate and incentives are processed correctly.
- Handle panellist queries efficiently and escalate complex issues.
Key Responsibilities:
- Monitor delivery status of participant packs and PSCs, flagging issues.
- Investigate discrepancies between PRF and PSC records.
- Process participant incentives and maintain accurate payment records.
Qualifications:
- Bachelor's degree or equivalent preferred.
- 1-3 years of project coordination or administrative experience.
- Proficiency in Microsoft Excel and survey platforms like Confirmit.
Additional Information:
- Must be willing to work in UK shift hours.
- All information kept confidential per EEO guidelines.
M3
M3 is a Japanese global leader in providing technological and research solutions to the healthcare industry. The M3 Group has over 5.8 million physician members globally and was ranked in Forbes’ Global 2000 list.