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Role Overview:
- Lead end-to-end Oracle Cloud AMS delivery, ensuring SLAs and client satisfaction.
- Act as primary escalation point and manage client relationships.
Responsibilities:
- Mentor and develop consultants, providing technical guidance.
- Coordinate quarterly release testing and manage rollout risks.
- Drive improvements through automation and AI.
Requirements:
- Oracle Cloud AMS leadership experience.
- Strong service delivery and team coaching skills.
- Excellent communication and stakeholder management.
Partner Company
A partner company delivering Oracle Cloud Application Management Services (AMS) to clients across industries. It emphasizes a remote-first, collaborative culture with transparency, innovation, and accountability.