Job Description
As a Customer Support agent you’ll work alongside a 30+ group of agents as we look to expand our services across the UK! We are fast, reliable, friendly and conversational with our customers, using our CRM platform Kustomer and UJET. This role involves answering tickets across email and live chat and providing live support to our stores across the UK, to help provide the best possible experience to customers. You'll also help us to build our processes and systems as we scale, embodying Gopuff’s tone of voice, and helping resolve issues in real time. This role will require you to be fully flexible and available evenings and weekends. Please note this role is a 0 hour contract.
About Gopuff
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to food and drinks, in just minutes.