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Responsibilities:
- Design, develop, deliver, and maintain customer-facing, best-in-class user content.
- Produce a range of deliverables including concepts, tasks, in-product content, installation instructions, illustrations, video scripts, and course modules.
- Analyze specifications and product descriptions to recommend the best learning approach.
Minimum Qualifications:
- Demonstrated ability to produce high-quality technical content, preferably for advanced software products.
- 5+ years of experience producing technical content.
- BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification.
Preferred Qualifications:
- Hands-on experience with network technologies including routing, switching, security, and automation.
- Familiarity with DITA/XML authoring, content management, and courseware development tools.
- Ability to utilize AI tools to scale content creation while retaining high quality.
Hewlett Packard Enterprise
Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications. The company values diverse backgrounds, offers flexibility, and fosters a culture of inclusion and bold innovation.