Lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
Drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.
LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.
Produce clear documentation including guides, online Help, embedded assistance, UI messages, API docs, and videos.
Collaborate with cross-project teams to gather inputs and ensure timely, high-quality deliverables.
Utilize AI tools and demonstrate domain knowledge to create meaningful examples for target audiences.
SAS is a leader in data and AI, providing software and services that transform data into intelligence. The company is known for its inclusive culture and has been recognized by Fast Company, Forbes, and Newsweek.
Craft high-quality technical documentation for complex, cloud-native security capabilities, including configuration guides and API references.
Collaborate with product and engineering teams to translate intricate technical details into user-friendly content.
Drive the development of AI-enabled documentation strategies, including agentic workflows and LLM-ready content practices.
Saviynt's AI-powered identity platform manages and governs access to applications, data, and processes for enterprises. As a high-growth SaaS company with Fortune 500 clients, Saviynt offers a dynamic, collaborative environment focused on innovation and growth.
Define and execute content strategy for multiple applications, delivering user-focused technical content and coordinating SMEs, reviewers, and multimedia producers.
Leverage deep product and user knowledge to influence product strategy and create content experiences that accelerate customer success.
Provide impactful team leadership by soliciting diverse perspectives, fostering shared purpose, and structuring collaborative work for timely achievement of objectives.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal documentation.
Partner with product teams to ensure technical accuracy and enable self-service for customers and AI experiences.
Use AI tools to accelerate content production and manage rapid product changes while contributing to process improvements.
Smartsheet provides a work management platform that helps teams collaborate and scale solutions, now integrating AI agents to automate tasks and uncover insights. The company is an equal opportunity employer with a global, inclusive culture that supports employee growth and diverse perspectives.
Develop and maintain user-centered documentation including in-product help, technical manuals, and knowledge base articles.
Participate in planning and content strategy discussions with product managers, developers, and UX designers.
Produce "what's new" videos and experiment with AI tools to support scalable documentation strategies.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. It has over 2,000 employees worldwide and has won several Top Employer awards, emphasizing a strong culture.
Plan and scope support content for upcoming product launches in collaboration with cross-functional teams.
Write, edit, and optimize Help Center articles, chatbot responses, and Generative AI content.
Manage pre-launch content, test features, and ensure day-one readiness across all channels.
itD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. It is a woman- and minority-led firm with a global community and a focus on empowering employees.
Develop detailed technical specifications and submittal documentation for low- and medium-voltage switchgear and power distribution equipment.
Create and organize a reusable documentation library adapted to different engineering projects.
Work with SMEs to gather technical details and validate documentation using AI tools.
Client is expanding into the OEM switchgear and power distribution equipment market, developing solutions across low-voltage and medium-voltage systems. The company is actively building this business unit with a growing design and operations team.
Research, outline, develop, and QA courses across a range of topics, starting with leadership content.
Write clear, engaging, learner-centered course content grounded in credible research and best practices.
Apply scenario-based, practice-oriented instructional design suited to interpersonal and judgment-based skills.
EasyLlama provides an AI-powered Human Risk Management platform that modernizes compliance training and policy management. Trusted by 6,000+ organizations, the bootstrapped, profitable company is on the Inc. 5000 and values ownership, collaboration, and excellence.
Own the end-to-end learning and development strategy for the franchise network, designing and producing training materials for new tools, processes, and pilots.
Partner with subject matter experts to rapidly develop high-quality training content, managing production timelines and ensuring on-time delivery.
Measure training effectiveness through completion rates, behavioral adoption metrics, and qualitative feedback to drive continuous improvement.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With a global network of over 100,000 Care Pros, the company sets a new standard for aging in place with a people-first culture.
Translate Forward's automation capabilities (network queries, verification-as-code, CI/CD validation) into technical content, demos, and field enablement.
Partner with Product Management to shape automation features and evangelize customer workflows across NQE, APIs, and CI/CD.
Build labs and integrations to showcase value, while representing Forward at events and gathering market feedback.
Forward Networks builds the industry's first network digital twin, a mathematically accurate model of the production network, enabling autonomous networking and AI agents to predict change impact. Backed by top investors, with a team of curious, evidence-driven builders, they serve global leaders like Goldman Sachs, PayPal, and IBM.