Build strategic relationships with customer technical leaders to maximize Smartsheet value.
Drive adoption of Smartsheet products by providing technical guidance and best practices.
Collaborate with internal teams to ensure successful delivery of services and identify growth opportunities.
Smartsheet provides a leading cloud-based platform for work execution, empowering organizations to plan, track, automate, and report on work at scale. Founded in 2005, the company has grown to serve millions of users worldwide, fostering a culture of innovation, collaboration, and equal opportunity.
Own the structure, strategy, and content quality of the Help Center.
Script, record, and maintain product explainer videos embedded into the Help Center.
Partner with Product and Marketing to translate new features into user-friendly documentation.
WeTravel is a travel tech platform that helps travel organizers manage payments and bookings. They are a global, systems-oriented company that values collaboration and continuous improvement.
Build and maintain Euler's help center, including product documentation, how-to guides, FAQs, and release notes.
Develop and maintain API documentation and technical integration guides for customers and partners.
Partner with Product, Engineering, and Support to ensure documentation stays accurate, clear, and up to date.
Euler is an AI-native PRM (Partner Relationship Management) platform built to replace manual work and make partner revenue scalable and predictable. They grew 600% YoY in 2025, serve industry leaders, and foster a fast-moving, ownership-driven, no-ego culture.
Lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
Drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.
LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.
Research, draft, and publish clear, user-centric product support articles and release notes for Neon One's platform.
Partner with Instructional Designers to co-develop interactive materials for the Neon One Academy, aligning documentation with educational courses.
Translate complex software mechanics, APIs, and workflows into actionable steps optimized for both human readers and AI retrieval systems.
Neon One provides intuitive software solutions for small and mid-sized nonprofits, leveraging technology to build vibrant communities of generosity. They are a leader in the nonprofit software space since 2004, with a culture powered by empathy, innovation, and a fully remote team.
Produce and maintain SOPs, user guides, and knowledge base articles.
Build and format recurring reports that make data governance transparent.
Follow Section 508 and plain-language standards for accessible documentation.
Skyward is an IT solutions company focused on civic technology and government services. Their culture is people-centered, collaborative, and driven by integrity, compassion, and inquisitiveness.
You will edit and write content including product updates, customer stories, and company news to build brand awareness and support growth.
You will develop and maintain consistent brand narratives across channels, repurposing major announcements into blogs, social, email, and sales enablement content.
You will coordinate cross-team, track drafts, and manage timelines to ensure high-quality, on-brand communications.
Mitratech builds world-class products that simplify operations across Legal, Risk, Compliance, and HR. With over 35 years of expertise, they serve 20,000 client companies globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture that supports individual excellence.
Develop and maintain user-centered documentation including in-product help, technical manuals, and knowledge base articles.
Participate in planning and content strategy discussions with product managers, developers, and UX designers.
Produce "what's new" videos and experiment with AI tools to support scalable documentation strategies.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. It has over 2,000 employees worldwide and has won several Top Employer awards, emphasizing a strong culture.
Review and validate technical content submitted through the Vultr Creators Program.
Create original technical content for Vultr Docs, Community Forums, and YouTube.
Maintain and update existing documentation, articles, and guides on Vultr Docs.
Vultr makes high-performance cloud infrastructure easy, affordable, and locally accessible for enterprises and AI innovators. As the world's largest privately-held cloud infrastructure company with a $3.5 billion valuation, it fosters a fast-growing, collaborative culture.
Craft high-quality technical documentation for complex, cloud-native security capabilities, including configuration guides and API references.
Collaborate with product and engineering teams to translate intricate technical details into user-friendly content.
Drive the development of AI-enabled documentation strategies, including agentic workflows and LLM-ready content practices.
Saviynt's AI-powered identity platform manages and governs access to applications, data, and processes for enterprises. As a high-growth SaaS company with Fortune 500 clients, Saviynt offers a dynamic, collaborative environment focused on innovation and growth.
Create and validate technical content for cloud documentation and developer community programs.
Improve existing guides and provide constructive editorial feedback to content creators.
Develop automated tests and validation processes to ensure documentation accuracy at scale.
A high-growth cloud infrastructure company supporting a global creator community. They foster a collaborative, fast-paced culture with a globally distributed remote team.
Plan and scope support content for upcoming product launches in collaboration with cross-functional teams.
Write, edit, and optimize Help Center articles, chatbot responses, and Generative AI content.
Manage pre-launch content, test features, and ensure day-one readiness across all channels.
itD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. It is a woman- and minority-led firm with a global community and a focus on empowering employees.
Edit and refine content to ensure grammar, tone, and brand consistency across all channels.
Develop compelling narratives around product innovation and customer value for multiple platforms.
Coordinate content workflows, manage feedback, and support marketing events and campaigns.
A partner company is hiring a Content Specialist to shape compelling content across digital, editorial, and corporate communications channels. The organization is globally distributed and collaborative, fostering an inclusive culture with mentorship and AI-enabled workflows.
Write high-quality short and long-form content across formats including landing pages, emails, social copy, and campaign assets.
Craft persona-driven copy that leads with audience pain points and business challenges, connecting product value to buyer needs.
Collaborate cross-functionally with campaign, lifecycle, digital, and partner marketing teams to align content with pipeline goals and optimize performance.
Smartsheet is a work management platform that helps teams collaborate and manage projects, now integrating AI agents to automate tasks and uncover insights. With over 20 years in business, the company fosters a culture of innovation, collaboration, and data-driven decision-making.
Write and edit content for websites, blogs, social media, email campaigns, and marketing materials.
Create engaging copy for product features, landing pages, campaigns, and promotional materials.
Research topics related to careers, job searching, recruitment, technology, and AI.
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. The company is growing and offers a collaborative and supportive team environment.
Write and produce brand, campaign, and product content including blogs, social copy, emails, and sales enablement materials.
Support video content production and brief external creative resources under senior guidance.
Use AI-enabled content tools to draft, iterate, and adapt content across formats at pace.
Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize revenue. The company is a remote-first team with a bold brand voice and a growing library of campaigns.
Create high-impact content that turns search insights, customer questions, and community trends into growth.
Partner with the AI & Organic Search Manager to craft content optimized for both search engines and AI platforms.
Build hands-on experience with Tailscale to produce technically accurate, high-velocity content that drives adoption.
Tailscale builds software that securely interconnects people and their devices, making networking easy and safe. Founded in 2019, the company is fully distributed and backed by prominent investors, fostering an inclusive and flexible culture.
Evaluate AI-generated documents, spreadsheets, and presentation decks for accuracy and professional quality.
Assess visual and aesthetic quality including layout, formatting, and readability.
Provide clear, structured written feedback to identify issues and improve AI outputs.
Our partner is a company focused on improving AI systems through quality evaluation. They offer a flexible, remote work environment for independent contractors.
Develop and manage interactive learning content for the Censys LMS, including courses and capture-the-flag exercises.
Create and maintain product documentation, video content, and email onboarding programs that reflect the current product state.
Collaborate with cross-functional teams to teach users not just how the product works, but why it matters for attack surface management and threat hunting.
Censys provides real-time Internet intelligence and actionable threat insights for global governments, Fortune 500 companies, and leading threat intelligence providers. They foster a culture of innovation and collaboration, with a team dedicated to mapping and securing the internet.
Collaborate with engineers and product teams to create and maintain documentation for Ping Identity's products and services.
Translate complex technical concepts into clear, user-friendly content with real-life examples and use cases.
Advocate for documentation throughout the software development lifecycle, using AsciiDoc and GitHub in a Docs-as-Code environment.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences for users. The company is headquartered in Denver, Colorado, serves over half of the Fortune 100, and fosters a culture that values individuality and digital freedom.