Lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
Drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.
LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.
Build and maintain Euler's help center, including product documentation, how-to guides, FAQs, and release notes.
Develop and maintain API documentation and technical integration guides for customers and partners.
Partner with Product, Engineering, and Support to ensure documentation stays accurate, clear, and up to date.
Euler is an AI-native PRM (Partner Relationship Management) platform built to replace manual work and make partner revenue scalable and predictable. They grew 600% YoY in 2025, serve industry leaders, and foster a fast-moving, ownership-driven, no-ego culture.
Own the health of Arize's product documentation, keeping it accurate as we ship and rewriting parts that have stopped making sense.
Build automated systems to monitor documentation quality, detect drift between docs and code, and draft updates for human review.
Create tutorials, cookbooks, and open-source repos that take developers from introduction to value quickly, ensuring a stellar onboarding experience.
Arize AI provides the leading AI observability and evaluation platform for monitoring and optimizing AI systems. They are a Series C company with over $135M in funding, serving 150+ enterprises including Fortune 500 companies like Booking.com, Uber, Siemens, and PepsiCo.
Collaborate with engineers and product teams to create and maintain documentation for Ping Identity's products and services.
Translate complex technical concepts into clear, user-friendly content with real-life examples and use cases.
Advocate for documentation throughout the software development lifecycle, using AsciiDoc and GitHub in a Docs-as-Code environment.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences for users. The company is headquartered in Denver, Colorado, serves over half of the Fortune 100, and fosters a culture that values individuality and digital freedom.
Research, draft, and publish clear, user-centric product support articles and release notes for Neon One's platform.
Partner with Instructional Designers to co-develop interactive materials for the Neon One Academy, aligning documentation with educational courses.
Translate complex software mechanics, APIs, and workflows into actionable steps optimized for both human readers and AI retrieval systems.
Neon One provides intuitive software solutions for small and mid-sized nonprofits, leveraging technology to build vibrant communities of generosity. They are a leader in the nonprofit software space since 2004, with a culture powered by empathy, innovation, and a fully remote team.
Review and validate technical content submitted through the Vultr Creators Program.
Create original technical content for Vultr Docs, Community Forums, and YouTube.
Maintain and update existing documentation, articles, and guides on Vultr Docs.
Vultr makes high-performance cloud infrastructure easy, affordable, and locally accessible for enterprises and AI innovators. As the world's largest privately-held cloud infrastructure company with a $3.5 billion valuation, it fosters a fast-growing, collaborative culture.
Plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal documentation.
Partner with product teams to ensure technical accuracy and enable self-service for customers and AI experiences.
Use AI tools to accelerate content production and manage rapid product changes while contributing to process improvements.
Smartsheet provides a work management platform that helps teams collaborate and scale solutions, now integrating AI agents to automate tasks and uncover insights. The company is an equal opportunity employer with a global, inclusive culture that supports employee growth and diverse perspectives.
Create clear, concise, and accurate technical documentation, including user manuals, guides, help files, and white papers.
Collaborate with engineers, product developers, and subject matter experts to ensure technical accuracy and relevance.
Maintain and update documentation, applying document-control and quality standards to support evolving products.
Agile Defense provides adaptive innovation and technology solutions to support U.S. national security and critical civilian missions. The company values a culture built on the 6Hs—Happy, Helpful, Honest, Humble, Hungry, and Hustle—and treats employees as family.
Create all technical documentation from install, configuration, and troubleshooting guides to man pages.
Collaborate with engineering, product, and QA teams to deliver high-quality documentation.
Use text, markdown, images, and diagrams to produce user-oriented content accessible to all experience levels.
We provide the best open source database software, support, and services. Our globally distributed team of over 50 countries offers a collaborative culture with generous benefits.
Translate complex cybersecurity and technical concepts into clear policies, standards, and procedures.
Create cybersecurity policies, standards, procedures, and guidelines for audit readiness.
Document operational runbooks, engineering processes, and technical architecture.
EVOCS is an IT consulting firm that helps businesses operate effectively through practical expertise and technology solutions. The company has grown into a trusted partner to a growing number of organizations, with a team committed to quality, consistency, and client success.
Develop and manage interactive learning content for the Censys LMS, including courses and capture-the-flag exercises.
Create and maintain product documentation, video content, and email onboarding programs that reflect the current product state.
Collaborate with cross-functional teams to teach users not just how the product works, but why it matters for attack surface management and threat hunting.
Censys provides real-time Internet intelligence and actionable threat insights for global governments, Fortune 500 companies, and leading threat intelligence providers. They foster a culture of innovation and collaboration, with a team dedicated to mapping and securing the internet.
Produce and maintain SOPs, user guides, and knowledge base articles.
Build and format recurring reports that make data governance transparent.
Follow Section 508 and plain-language standards for accessible documentation.
Skyward is an IT solutions company focused on civic technology and government services. Their culture is people-centered, collaborative, and driven by integrity, compassion, and inquisitiveness.
Own enterprise content migrations end-to-end, including scoping, customer communication, execution, and delivery
Write and run transformation scripts to parse and import content from various source formats into GitBook
Build reusable tooling and pipelines to make each migration faster and define a documented playbook
GitBook builds a platform for authoring, publishing, and maintaining documentation, with over 40,000 sign-ups per month and used by millions. The company is profitable, funded by prominent investors, and has a team across 15 countries in North America, Europe, and Asia.
Own technical onboarding and configuration for publishing partners, including content ingestion and widget setup.
Serve as first responder for partner issues, triage bugs, and escalate to Engineering with clear reports.
Build and maintain documentation and processes to scale partner operations and ensure smooth implementations.
ProRata.ai provides an AI-powered answer engine that helps publishers deliver trusted, attributed answers to their audiences. It is a growing company with a collaborative and innovative culture.
Collaborate with architects, engineers, and cybersecurity specialists to document complex solutions across Salesforce and AWS environments.
Produce and maintain requirements, solution designs, operating models, and technical diagrams for mission-critical programs.
Ensure documentation meets accessibility standards and is version-controlled using Confluence and Jira.
This company provides technical documentation and program support for federal government clients, focusing on Salesforce, AWS, DevSecOps, and cybersecurity environments. It operates as a fully remote, collaborative team with a multidisciplinary culture.
Own the API and integration docs, rewriting and keeping them current as the stack changes.
Build quickstarts, sample code, and reference architectures for developer integration.
Take signed partners from kickoff through go-live, handling requirements, provisioning, and testing.
Coinme combines blockchain technology with everyday simplicity to make digital currencies accessible. With over 40,000 cryptocurrency kiosks nationwide and a modular enterprise platform, they are a leading crypto infrastructure provider.
Create and deliver technical enablement programs, certifications, and hands-on learning experiences for internal teams, customers, and partners.
Develop technical content like solution guides, blogs, whitepapers, and competitive battlecards to drive adoption.
Collaborate with Product Marketing and Product Management to translate product capabilities into customer-ready resources.
Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. As a leader in Internet Intelligence, it offers a competitive benefits package including equity, health coverage, and flexible PTO.
Work on building an Infrastructure Platform to support the growing needs of the Engineering Organization.
Deliver key infrastructure projects, break down complex initiatives, and define strategy through RFCs and technical specifications.
Focus on building a platform that is AI friendly while still usable for engineers.
Mercury is a fintech company that provides banking services for startups through partners like Choice Financial Group and Column N.A. The company values diversity and is an equal opportunity employer, with a focus on building scalable infrastructure.
Create and maintain comprehensive technical documentation including installation guides, troubleshooting resources, and release documentation in a docs-as-code environment.
Collaborate closely with engineering, product, and QA teams to translate complex PostgreSQL concepts into clear content for diverse audiences.
Use modern AI tools, Markdown, and version control workflows to improve documentation speed, quality, and automation.
This is a partner company seeking a Technical Writer for an open-source PostgreSQL team. They are a globally distributed organization with a strong culture of autonomy, knowledge sharing, and technical excellence, operating across more than 50 countries.
Develop and maintain comprehensive ServiceNow documentation, including SOPs, runbooks, and knowledge base articles.
Collaborate with program teams and subject matter experts to document platform operations and ITSM processes.
Manage documentation standards, version control, and a knowledge repository to support continuous improvement.
The company is a partner organization that provides technical documentation and support for federal ServiceNow environments. It is a remote-friendly, collaborative team focused on government technology programs.