Customer Success Manager

In this role, you will deliver an exceptional customer experience by leading clients through the full customer journey—from onboarding and training to long-term relationship management and expansion. You will serve as the main point of contact for your assigned accounts, coordinating training sessions, running quarterly business reviews, identifying opportunities to expand platform usage, and offering prompt and ongoing support as clients grow with our software. BIS prides themselves in being very entrepreneurial in nature. Their office is an open environment that lends itself to collaboration and organic learning. They integrate new ideas and best practices quickly when they further the development of their software and company. BIS is a company where you can not only grow your career but also share in the success you help create. The Employee Stock Ownership Plan (ESOP) allows you to own a piece of the business and build equity in the company’s future.