Remote Customer service Jobs • Client Facing

Act as the primary contact for new client onboarding, guiding them through initial steps with thoughtful support. Respond to client questions clearly, offering solutions without needing micromanagement. Troubleshoot tech issues, collaborate to improve automation, and assist with recruiting tasks. Represent the company with warmth and professionalism.

You will be responsible for developing strong strategic relationships with client executive decision makers to ensure they receive the full value of their investment leading to full adoption/utilization, retention, and account growth. As a trusted advisor, you will learn their business needs and work with consulting and support teams to craft unique solutions and execute on client goals.