Customer Engineer, APAC
Remote regions
APACBenefits
4w PTO
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Role:
- You will own technical execution of customer integrations and ensure Cresta works seamlessly in complex enterprise environments.
- You will partner directly with technical stakeholders across APAC, navigating different customer needs and deployment requirements.
- You will help identify opportunities to expand value within existing customers and shape how Cresta scales technical customer engagement in the region.
Qualifications:
- Strong software engineering skills with hands-on experience in Go, Python, and/or JavaScript.
- Experience with APIs, SDKs, AWS, and Git.
- Experience with contact center and customer experience technologies like Amazon Connect, Genesys, Five9, NICE, or Salesforce is highly desirable.
Perks & Benefits:
- Comprehensive medical, dental, and vision coverage.
- Paid parental leave for all new parents.
- 20 days of vacation time, remote work setup budget, and monthly wellness and communication stipend.
Cresta
Cresta unlocks the true potential of the customer experience with a unified AI platform combining conversational AI agents, real-time human agent augmentation, and conversation intelligence. Born from the Stanford AI Lab, Cresta has raised over $270 million from investors including a16z, Greylock, and Sequoia, and its leadership includes top AI minds.