Source Job

• Leverage expertise in CX, call center infrastructure, and cloud technologies to integrate Cresta's AI solutions with enterprise contact centers.
• Design, build, and deploy applications using Cresta SDKs, libraries, and APIs, with hands-on experience in Go, Python, and JavaScript.
• Collaborate with Customer Success and engineering teams to remove technical barriers, triage issues, and drive value through real-time coaching and agent efficiency tools.

Cresta provides a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experiences. Founded from Stanford AI Lab, Cresta has raised over $270 million from top investors and includes leading AI minds on its team.

• Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, ensuring alignment with use cases and industry best practices.
• Provide guidance and hands-on support to internal teams, external partners, and customers during implementation, ensuring technical alignment and project success.
• Drive post-implementation success and customer adoption by offering strategic guidance, best practices, and actionable recommendations.

Talkdesk pioneers Customer Experience Automation (CXA), redefining how brands interact with customers through AI. The company is a global leader with a team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.

• Build and scale automated data pipelines across analytics, legal, and commissions.
• Integrate CRM, billing, and finance systems using custom APIs and data pipelines.
• Ship and maintain internal applications and deploy containerized AWS services.

LeanTaaS builds AI-powered software that helps hospitals optimize capacity by reducing wait times and costs. With over $300 million in funding from top investors, the company serves more than 190 health systems and employs a culture focused on innovation and operational excellence.

• Serve as a post-sales technical SME on complex product integrations and custom APIs.
• Lead customer-facing technical engagements including discovery sessions and hands-on configuration.
• Enable the team by converting insights into documentation, playbooks, and tooling for reuse.

Ashby builds a best-in-class HR and recruiting platform to help companies optimize hiring processes. They are a small, talented team that values ownership, continuous improvement, and deep customer focus.

• Work closely with pre and post-sales teams to develop solutions on the core platform using TypeScript, JavaScript, Python.
• Integrate DevRev with customer SaaS and non-SaaS systems via APIs, webhooks, and real-time communication.
• Build and deploy AI agents, automations, and dashboards to optimize performance and drive customer decision-making.

DevRev builds an AI teammate platform called Computer that unifies data sources and workflows into a single AI-ready platform. Backed by Khosla Ventures and Mayfield with over $150M raised, the company is trusted by global companies across industries.

• Own and ship high-impact features end-to-end, from technical design through production.
• Work directly with customers and internal stakeholders to understand pain points and build solutions.
• Set a high technical bar through design reviews, code review, and hands-on execution.

Float Health builds a marketplace for specialty pharmacy to bring care home. The Y Combinator-backed startup has a small engineering team, facilitated over 100,000 patient visits with 1,400 nurses, and emphasizes high autonomy.

• Own technical customer layer for enterprise API integrations, from implementation to launch to optimization.
• Work directly with major API customers, influencing product and engineering decisions.
• Build the technical integration and support function for APAC from the ground up.

Nuitée builds the API backbone for the global travel industry, enabling seamless connectivity between travel businesses. Founded in 2017, it has grown into a global infrastructure provider trusted by industry leaders like Hopper, Google, and Uber.

• Build AI-native self-service and conversational AI agents using Amazon Connect, Bedrock, and Claude.
• Engineer Connect platform solutions: contact flows, Cases, Contact Lens, routing, and analytics data lakes.
• Deliver production-grade implementations with CDK, CI/CD, testing, and observability while mentoring engineers.

Caylent is an AI-first cloud services company and AWS Premier Tier Partner helping organizations modernize technology and move AI to production. It is a fully remote global company with employees in Canada, US, and Latin America, fostering technological curiosity.

• Own end-to-end feature delivery: design, build, test, and ship ITSM + AI/ML solutions.
• Support and troubleshoot customer issues; drive root-cause analysis and fixes.
• Mentor junior developers and become the go-to person for ITSM + AI domain knowledge.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, and is committed to putting AI to work for people.

• Design and ship integrations against third-party APIs, handling authentication, sync, and error handling, while investing in the Integrations Framework.
• Build the customer-facing integration management experience with health visibility, credential rotation, and self-service diagnostics.
• Work AI-augmented daily, using agentic tooling for code generation, debugging, and documentation across the full stack.

DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation. With over 4,000 customers and a remote-first culture, we combine data, technology, and human expertise to solve complex multicloud problems.