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See allTechnical Account Manager
Palo Alto Networks
Global
Customer Success
Consulting
Project Management
Technical Account Manager
Recorded Future
US
Cybersecurity
Threat Intelligence
Customer Success
Customer Focus Analyst (Unit 42 MDR)
Palo Alto Networks
US
Cybersecurity
Customer Communication
Incident Response
Enterprise Technical Account Manager
Zscaler
US
Security
SQL
Managing Director, Head of Unit 42 Canada
Palo Alto Networks
Canada
Cybersecurity
CRM
Threat Intelligence
Job Summary:
- Serve as a trusted advisor to our customers.
- Collaborate with key security stakeholders to drive customer satisfaction.
- Contribute to expanding Unit 42's security footprint.
Key Responsibilities:
- Guide customers through onboarding and drive adoption.
- Establish and maintain trusted advisor relationships.
- Act as the primary point of contact for customer support.
Qualifications:
- Experience in a customer-facing technical role.
- Demonstrated experience managing technical escalations.
- A data-driven mindset with experience tracking and improving key metrics.
The Team:
- The global threat intelligence team at Palo Alto Networks.
- They deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns.
- They share playbooks that give insight into the various tools.
Palo Alto Networks
Palo Alto Networks is a cybersecurity partner, protecting our digital way of life. They are built on challenging the status quo and are looking for innovators committed to shaping the future of cybersecurity.