Technical Account Manager

What You’ll Do:

• Support the technical success of assigned customer accounts across their entire intelligence journey, from onboarding to renewal
• Develop a strong understanding of customers intelligence goals to define and deliver high-value, measurable outcomes
• Monitor and drive intelligence platform adoption, usage patterns and integration health to ensure sustained operational success

What You’ll Bring:

• Experience: 1-2 years of consulting or other customer facing experience in cybersecurity, technical support, or intelligence operations.
• Expertise: Foundational understanding of fundamental intelligence concepts, frameworks and tradecraft, cyber security tooling, and SaaS environments
• Soft Skills: Strong verbal and written communications, attention to detail, and demonstrated ability to learn quickly and manage multiple, often competing priorities

Why should you join Recorded Future?

• Recorded Future employees (or “Futurists”), represent over 40 nationalities
• Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2
• More than 50% of Fortune 100 companies as customers