Act as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services.
Work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises.
Increase customer satisfaction, value, retention, and expansion of Unit 42’s security footprint.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, looking for innovators committed to shaping the future of cybersecurity. This role is remote.
Support the technical success of assigned customer accounts across their entire intelligence journey, from onboarding to renewal
Develop a strong understanding of customers intelligence goals to define and deliver high-value, measurable outcomes using Recorded Future’s full suite of capabilities across the platform, integrations ecosystem and services portfolio
Monitor and drive intelligence platform adoption, usage patterns and integration health to ensure sustained operational success
Recorded Future is the world’s most advanced, and largest, intelligence company, serving over 1,900 clients worldwide. They have over 1,000 intelligence professionals and embody core values of having high standards, practicing inclusion, and acting ethically.
Serve as the primary communication link between our expert MDR analysts and our customers.
Bridge the gap between technical incident response activities and customer understanding by onboarding new clients, managing communications, and answering technical questions.
Own the customer communication lifecycle during ongoing incidents, ensuring timely updates, clarity, and alignment on next steps.
Palo Alto Networks is united by a shared mission—to protect our digital way of life. They thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. They value trust, accountability, and shared success where your work truly matters.
Acting as the technical liaison with Red Canary’s enterprise customers
Working closely with Sales and Customer Success to align technical use cases with business value
Documenting, tracking, and advocating for customer’s feature and support requests
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. They build high-performing teams that can make an impact quickly and with high quality, fostering a culture of execution centered on customer obsession, collaboration, ownership and accountability.
Responsible for leading Unit 42’s consulting practice for Canada.
Active in the day to day delivery aspects and functional management of the consulting organization.
Responsible for the strategic direction of the practice, building the business and becoming a strategic advisor to our customers.
Palo Alto Networks' mission is to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking, with employees collaborating across geographies to solve big problems and stay close to customers.
Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
Drive technical adoption through understanding customer needs and strong product knowledge.
Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.
Partner with the Regional Vice President of Sales to drive enterprise-wide sales-related initiatives within our Accounts
Oversee technical pre-sales operations and achieve revenue generation, individual, team, and organizational quotas
Interact at a senior level with customers and partners and provide valuable insight into industry trends, customer challenges, technical evolutions, and business changes that will help the customer make their security decisions
Palo Alto Networks is the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the way things are done, and are looking for innovators who are as committed to shaping the future of cybersecurity.
Provide timely and actionable intelligence to support customer intelligence requirements
Collaborate with a global team of threat intelligence analysts to analyze and develop coverage for emerging threats
Develop tactical hunting and strategic threat assessments in support of customer needs
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life with a vision for a safer, more secure world. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.
The Major Account Manager partners with customers to secure their entire digital experience.
Drive and orchestrate large complex sales cycles and work with internal partners and teams to best serve the customer
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.
Influence clients’ cybersecurity transformation strategies and driving them to successful security outcomes.
Enhance the productivity of field sales teams by delivering business-relevant consulting engagements.
Influence and empower customers to embrace the Palo Alto Networks platform.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the way things are done, and are looking for innovators committed to shaping the future of cybersecurity.
Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.
Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.
Own executive-level relationships within flagship accounts.
Lead complex customer onboarding, implementation, and adoption efforts.
Act as the primary customer advocate within Magnet.
Magnet Forensics is a global leader in digital investigative software development, acquiring, analyzing, and sharing evidence from various devices. With employees worldwide, they are expanding their global presence and offer learning and development opportunities with a talented team.
Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
Own the full partner journey—from initial onboarding and training through renewals and growth.
Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.
KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.
Lead and scale the global TAM organization with consistent operational standards and delivery excellence.
Maintain active executive-level engagement with Illumio’s largest TAM-led accounts.
Define and maintain a TAM service catalog including both core and advanced offerings.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Our breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
Identify ways to increase customer satisfaction and increase value-add for customers.
Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.
Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.