Serve as the primary communication link between our expert MDR analysts and our customers.
Bridge the gap between technical incident response activities and customer understanding by onboarding new clients, managing communications, and answering technical questions.
Own the customer communication lifecycle during ongoing incidents, ensuring timely updates, clarity, and alignment on next steps.
Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
Drive technical adoption through understanding customer needs and strong product knowledge.
Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.
Act as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services.
Work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises.
Increase customer satisfaction, value, retention, and expansion of Unit 42’s security footprint.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, looking for innovators committed to shaping the future of cybersecurity. This role is remote.
Identifying, scoping, and managing ongoing customer incidents, developing remediation plans, and augmenting the customer’s security gaps with the necessary skills and resources to improve their security maturity
Tailoring communication to the customer’s level of expertise, providing education and information to help them understand the bigger picture and make educated decisions
Partnering with the Detection Engineering, Intelligence, and Research teams to further investigate identified or emerging threats relevant to our customers
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Influence clients’ cybersecurity transformation strategies and driving them to successful security outcomes.
Enhance the productivity of field sales teams by delivering business-relevant consulting engagements.
Influence and empower customers to embrace the Palo Alto Networks platform.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the way things are done, and are looking for innovators committed to shaping the future of cybersecurity.
Act as the single point of contact for critical customer escalations.
Lead internal war rooms, coordinating resources across teams.
Drive Root Cause Analysis processes, translating findings into actionable steps.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands and are backed by WndrCo, Y Combinator, and Index Ventures, helping enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.
SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.
Guide customers on their automation journey, ensuring seamless solution adoption and long-term success.
Provide expert technical support, resolving complex challenges and ensuring a world-class experience.
Collaborate with product and engineering teams to shape the product roadmap based on customer feedback and emerging trends.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead incident response efforts for high-severity and complex security events.
Perform advanced threat analysis, including APT detection and analysis of threat actor tactics.
Lead continuous improvement initiatives for SOC processes, workflow automation, and detection coverage.
Brightspeed is providing fast, reliable internet connections and customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management and are upgrading copper to fiber optic technologies.
As a Senior Incident Response Developer, you will investigate complex security incidents and build scalable response processes. You'll help enhance security incident response capabilities through relationships with Engineering teams. You will be involved in shaping the Security Incident Response team and acting as Incident Commander to resolve incidents.
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.
You will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.
You will play a key role in defining technical solutions that secure a customer’s key business imperatives.
You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, and they’re looking for innovators who are as committed to shaping the future of cybersecurity as they are.
Partner with CSMs and account teams to drive customer value.
Provide expert technical guidance on strategic initiatives.
Collaborate on customer success plans and executive business reviews.
Delinea is securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. They have world-class product leadership, outstanding engineers, and strategic investment from TPG and value diversity, innovation, and a culture of respect and fairness.
In this role, you will be an integral part of the Field Engineering team, dedicated to helping customers maximize the benefits of our innovative security hyperautomation platform. Your technical expertise and problem-solving skills will play a vital role in ensuring client success, while you collaborate with a talented global team. Your contributions will be crucial in shaping our offerings based on customer feedback and industry trends.
This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly.
Build and cultivate strong customer relationships, driving business growth within the region.
Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.
Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life with a vision for a safer, more secure world. As a company, they're built on challenging the status quo and seek innovators committed to shaping the future of cybersecurity with a hybrid team culture that values trust, accountability, and shared success.
Monitor alerts from security tools and work towards resolution.
Participate in incident response and perform incident reporting.
Collaborate with team members to develop SOC IR strategies.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
Torq provides agentic AI security solutions. They are experiencing rapid growth with a collaborative culture, recognized as one of Forbes’ Best Startup Employers in America.
Monitor the daily operations of the team, being the primary liaison between analysts and leadership
Oversee response activities for security events and alerts associated with cyber threats, intrusions, or compromises
Be a mentor to Cyber Defense Analysts, providing feedback on the quality of work to analyst(s) and management
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
The Solutions Consultant provides technical leadership and expertise, guiding customers in their security transformation journey. Defines technical solutions that secure key business imperatives and ensure value realization of investments. Evangelizes industry leadership in on-prem, cloud, and security operations services, establishing the company as the customer’s cybersecurity partner.
Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life with innovative security solutions.
Monitor SIEM alerts, triage incidents, and escalate as needed to ensure timely resolution
Conduct third-party and supply chain risk management reviews, including audit report analysis
Collaborate with engineering, IT, and operations teams to integrate and maintain security controls
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. It identifies top-fitting candidates and shares this shortlist with the hiring company.