Source Job

Europe

  • Drive customer security resilience and operationalize solutions.
  • Manage the entire customer lifecycle and enhance retention.
  • Collaborate with sales teams and champion the voice of the customer.

Customer Success SaaS Cybersecurity Communication Negotiation

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

Europe 6w PTO

  • Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
  • Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
  • Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.

Americas Unlimited PTO

  • Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
  • Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
  • Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

US

  • Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
  • Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
  • Conduct strategic success planning, stakeholder mapping, and executive business reviews.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.

India

  • Build and maintain strong relationships with key clients, serving as their trusted advisor.
  • Develop and implement strategic account plans to drive customer success and maximize value.
  • Champion the voice of the customer within the organization, advocating for product enhancements.

Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.

Europe

  • Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
  • Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
  • Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.

Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe Unlimited PTO 12w maternity

  • Drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers.
  • Shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies.
  • Integrate solutions into their hiring processes.

Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!

Canada

  • Lead, coach, and develop a team of Customer Success Managers.
  • Drive a shift from reactive issue management to proactive engagement.
  • Collaborate with various teams to deliver a unified customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$125,000–$145,000/yr
US

  • Own and nurture customer relationships, serving as the primary point of contact.
  • Drive gross revenue retention by proactively managing an assigned book of business.
  • Increase product adoption and value realization, ensuring customers fully leverage the platform’s features.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes.

$200,000–$220,000/yr
US Unlimited PTO

  • Own the CS function with a focus on renewals, churn mitigation, and identifying expansion opportunities.
  • Design and implement a risk-scoring system to proactively identify and save at-risk accounts.
  • Partner with Sales, Product, and Customer Engineering to ensure customer feedback directly informs the product roadmap.

Push Security is dedicated to defending organizations in the browser, where work and attacks happen. They are defining the future of Browser-based Threat Detection and Response, with a team of world-class red and blue team experts.

UK

  • Align with internal teams on customers' business priorities and strategies.
  • Utilize a data-driven approach to adapt customer success plans and timelines.
  • Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

North America

  • The Customer Success Manager acts as an advocate for customers.
  • You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
  • Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

India

  • Own and manage a portfolio of APAC customers post-sale, ensuring strong engagement and satisfaction
  • Lead onboarding processes, including planning, data readiness, and enablement activities
  • Collaborate with customer leaders to define success metrics, track outcomes, and drive product adoption

Jobgether is an AI-powered matching process company that ensures applications are quickly reviewed. They objectively and fairly assess candidates against roles, sharing top fits with hiring companies that handle final decisions.

APAC

  • Manage APAC customers post-sale, leading their onboarding.
  • Define customer success metrics and drive product adoption.
  • Act as first-line support and manage customer health and renewals.

Jobgether is a platform that connects job seekers with employers using AI-powered matching. They aim to ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.

US

  • Serve as the primary point of contact for clients and develop strong relationships with key stakeholders.
  • Understand clients' business objectives and help them achieve their goals by providing expert guidance and advice.
  • Proactively identify and address client concerns and issues, and develop solutions to improve their experience.

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance.

US

  • Partner with CSMs and account teams to drive customer value.
  • Provide expert technical guidance on strategic initiatives.
  • Collaborate on customer success plans and executive business reviews.

Delinea is securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. They have world-class product leadership, outstanding engineers, and strategic investment from TPG and value diversity, innovation, and a culture of respect and fairness.

India

In this India based role, you will drive customer success by building long-term strategic relationships with SMB and Commercial clients. You will act as a trusted advisor, understanding client objectives and helping them maximize the value of your company’s solutions. The position requires a solution-oriented mindset, excellent communication skills, and the ability to balance strategic account management with hands-on problem-solving.

This position is posted by Jobgether on behalf of a partner company.

$150,000–$165,000/yr
US

As an Enterprise Account Executive, you'll manage the entire sales cycle, generate pipeline, and work with IT and Security teams across enterprise organizations. Develop sales strategies to drive opportunities and revenue. Manage customer relationships to drive renewal and upsell opportunities.

Material Security is committed to creating an inclusive environment, developing enterprise security solutions to protect data and help companies meet compliance requirements.

Brazil

  • Initially reporting to the VP of Sales, partner closely with Sales and Product teams to ensure customer success goals align with business objectives.
  • Lead the design and execution of customer success strategies that enhance user adoption, engagement, and retention across the customer lifecycle.
  • Drive customer value realization by implementing programs that increase product usage, customer satisfaction, and lifetime value.

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real time. They enable businesses to automate and scale their sales, improving efficiency and driving higher conversion rates.

Europe

  • Lead and develop a high-performing Customer Success team.
  • Drive customer retention, expansion, and satisfaction at scale.
  • Champion the customer voice and maximize engagement.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.