Strategic Customer Success Manager, EMEA

Jobgether

Remote regions

Europe

Benefits

Unlimited PTO 12w maternity

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Accountabilities:

  • Partner with upmarket customers to drive product adoption and retention.
  • Foster multi-threaded relationships and proactively monitor customer health.
  • Collaborate with Sales, Product, Support, and Operations teams to align stakeholder communication.

Requirements:

  • Minimum of five years of customer success experience in B2B SaaS.
  • Experience working with complex, configurable products.
  • Strong communication skills to convey complex concepts simply.

Benefits:

  • 10-year exercise window for stock options, allowing flexibility.
  • Unlimited Paid Time Off (PTO) policy.
  • Fully paid family leave for twelve weeks within the US.

Jobgether

Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!

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