Strategic Customer Success Manager, EMEA
Remote regions
EuropeBenefits
Unlimited PTO
12w maternity
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Accountabilities:
- Partner with upmarket customers to drive product adoption and retention.
- Foster multi-threaded relationships and proactively monitor customer health.
- Collaborate with Sales, Product, Support, and Operations teams to align stakeholder communication.
Requirements:
- Minimum of five years of customer success experience in B2B SaaS.
- Experience working with complex, configurable products.
- Strong communication skills to convey complex concepts simply.
Benefits:
- 10-year exercise window for stock options, allowing flexibility.
- Unlimited Paid Time Off (PTO) policy.
- Fully paid family leave for twelve weeks within the US.
Jobgether
Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!