Channel Implementation Specialist

As a Channel Implementation Specialist, you are responsible for partnering with one or more Product Managers to execute specific feature requirements and drive the completion of these features in product releases. You interact closely with key internal and external clients, external partners and the development team. Our SaaS solutions help power many of the premier online retailers throughout the world who sell through our Marketplaces solution on sites like Amazon and eBay and through our Digital Marketing solution on sites such as Google, Bing, Pinterest and more. You solve complex technical problems with excellent communication skills to enable our clients to expand on the Rithum platform; identifying and resolving issues as early as possible. You build positive relationships with external technical contacts through timely and effective communication strategically supporting our channels. Thorough proactive monitoring of marketplace and webstore integrations, issues detected may lead to direct client communication, publicly displayed message board posts and alerts, working with 3rd party technical contacts, cooperatively working with multiple Rithum teams, etc.