Perform in-depth analysis of workflows, data collection, and technical issues associated with Epic software.
Provide tier-2 support for application incidents, including 24/7 on-call coverage as required.
Develop and maintain requirements, specifications, and test cases for new or enhanced functionality.

Qualifications:

Bachelor's degree plus 3 years of IT or business experience, or 6 years additional experience in lieu of degree.
3 years of Epic specific experience and Epic certified in supporting application plus additional proficiency/certification/badges.
Expert understanding of supported application, integration, and general understanding of most other Epic applications.

Benefits:

Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, group term life insurance.
Optional voluntary benefits and wellness program with opportunities to earn gift cards through wellness activities.
Commitment to improving community health with local partnerships and growers' markets.

Presbyterian Healthcare Services

Presbyterian Healthcare Services is a not-for-profit healthcare system improving the health of patients, members, and communities in New Mexico. Founded in 1908, it is the state's largest private employer with nearly 14,000 employees, including over 1,600 providers and 4,700 nurses, serving more than one in three New Mexicans.

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