Director, Customer Success - Enterprise

As the Director of Customer Success – Enterprise Accounts, you will lead the national Customer Success organization serving Edmentum’s most strategic and high-value customers. You will oversee individual contributors, guiding a high-performing team responsible for retention, growth, and customer advocacy across complex, enterprise-level partnerships. This role will set the national vision for Enterprise account success, build scalable frameworks for engagement, and ensure best-in-class outcomes for our customers and for Edmentum’s long-term growth. You will lead and scale a national Customer Success organization, managing a team of Enterprise Customer Success Managers supporting Edmentum’s top-tier strategic accounts. You will also develop and execute a national customer success strategy aligned with organizational revenue, retention, and expansion goals.