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About the Role:
- Own Joy.ai's agent reasoning layer and orchestration across skills and tools.
- Define evals that prove the agent is useful and trustworthy.
What You'll Own:
- Partner with engineering on evaluation harnesses, guardrails, and observability.
- Rally teams around shipping breakthrough, dependable agent capabilities.
Who You Are:
- 8+ years PM with 0-to-1 product experience and high agency with AI tools.
- Strong intuition for agent evaluation, orchestration, and reliability.
Asurion
Asurion is a global tech care leader providing protection, repair, installation, and expert support for consumer devices. Its products and services help nearly 300 million customers worldwide, with a culture that values customer-first, teamwork, and integrity.