Director, Customer Success Enterprise

The Director, Customer Success Enterprise is responsible for leading a high-performing team dedicated to driving revenue growth across payers, providers, and enterprise life sciences organizations. This leader will own an annual expansion quota and will be accountable for developing and executing strategies that deepen customer relationships, expand product adoption, and establish new enterprise-level partnerships.

Beyond delivering on today’s growth targets, the Director will play a critical role in shaping the future of our enterprise business. This includes developing and owning the strategy for selling new use cases into our payer, provider, and life sciences accounts, ensuring we consistently uncover and capitalize on emerging opportunities to expand our footprint and value. This role requires a seasoned leader who can operate at both the strategic and tactical levels.