Legal Paralegal Assistant

Essential Responsibilities and Duties:

• Greet clients warmly, collect intake documentation and biometric records.
• Organize and audit case files, assist in drafting immigration forms under attorney supervision.
• Coordinate consultations, send reminders, and track case milestones.

Required Qualifications:

• High school diploma; bilingual fluency in English and Spanish.
• Excellent communication, organizational, and client service skills.
• Empathy and discretion for sensitive matters.

Key Performance Indicators (KPIs):

• Support client onboarding and conversion rates.
• Maintain QA audit scores and client satisfaction above 90%.

Work Environment & Benefits:

• Full-time, remote position with a collaborative culture.
• Benefits include paid time off, mental health days, and office holidays.