Solution & Security Consultant

As a Solution & Security Consultant at Patsnap, you’ll be the bridge between our product and our buyers by building lightweight demos, presenting compelling stories that win trust, and translating security choices into plain language. If you love crafting decks, running live demos, and partnering with sales to close deals, this role is for you! This is a fully remote position for a candidate in Charlotte, North Carolina. There will be opportunities to collaborate with colleagues in Charlotte from time to time in person. Lead discovery calls to capture problems, users, data sources, and success criteria. Build demos and proof-of-concepts (e.g., RAG, small agents, lightweight automations) and tailor them to the customer's workflow. Lead crisp demos and executive-friendly walkthroughs; craft short narratives, handle Q&A, and land clear value. Maintain client security & trust. Map data flows, access patterns, and retention; support customer security questionnaires and evidence gathering. Partner with sales by working with Account Executives on win plans, next steps, and follow-ups; keep notes and dates tight. Produce one-pagers, FAQs, and simple diagrams others can reuse. Translate customer needs into tickets and coordinate with product/engineering.