Customer Operations & Pre-Sales Enablement Manager

LeoLabs

Remote regions

Global

Benefits

Unlimited PTO

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Pre-Sales & Strategic Engagement:

  • Partner with Sales to support customer discovery, briefings, and demonstrations.
  • Translate mission needs into operational use cases and solution frameworks.
  • Represent LeoLabs in customer meetings and industry events.

Customer Operations & Enablement:

  • Lead onboarding, structured training, and operational readiness programs.
  • Serve as the primary operational point of contact for customers.
  • Define success metrics and monitor adoption and usage.

Cross-Functional Collaboration:

  • Work closely with Product and Engineering to represent customer requirements.
  • Develop playbooks and improve operational processes across the customer lifecycle.

LeoLabs

LeoLabs is building the living map of activity in space. They use a global radar network and AI to monitor objects in low Earth orbit, protecting assets and ensuring safe operations.

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