Customer Operations & Pre-Sales Enablement Manager
Remote regions
GlobalBenefits
Unlimited PTO
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Pre-Sales & Strategic Engagement:
- Partner with Sales to support customer discovery, briefings, and demonstrations.
- Translate mission needs into operational use cases and solution frameworks.
- Represent LeoLabs in customer meetings and industry events.
Customer Operations & Enablement:
- Lead onboarding, structured training, and operational readiness programs.
- Serve as the primary operational point of contact for customers.
- Define success metrics and monitor adoption and usage.
Cross-Functional Collaboration:
- Work closely with Product and Engineering to represent customer requirements.
- Develop playbooks and improve operational processes across the customer lifecycle.
LeoLabs
LeoLabs is building the living map of activity in space. They use a global radar network and AI to monitor objects in low Earth orbit, protecting assets and ensuring safe operations.