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What You Do:
- Partner with regional Account Executives to support customer retention, renewals, and territory growth.
- Serve as a technical and operational subject matter expert for DroneSense customers.
- Deliver customized product demonstrations, FlyDays, and operational showcases for current and prospective public safety agencies.
What You Bring:
- 3+ years of experience as a Customer Success Manager in a SaaS environment.
- 3+ years of experience supporting public safety or first responder organizations.
- Strong working knowledge of DFR program design and FAA regulatory requirements for VLOS and BVLOS operations.
Versaterm
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, they’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions.