Job Description
Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we’re looking for a Norwegian-speaking Technical Support Engineer (TSE) to join our high-impact team. In this role, you’ll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. As a Technical Support Engineer, you’ll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You’ll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. Providing high-level technical support to primarily Norwegian customers. Managing and resolving incidents and support tickets according to defined SLAs. Proactively monitoring system performance and identifying issues before they escalate. Coordinating software upgrades, installations, and platform configurations in a Linux environment. Delivering training sessions to clients as needed. Collaborating with Engineering and Product teams to improve platform resilience. Reporting on progress to management and supporting the delivery of ongoing improvement initiatives.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events.