Customer Solutions Specialist (First Shift)

Looking for an exceptional communicator who loves building and nurturing relationships. As our Customer Solutions Specialist, you'll be responsible for working variable days including some weekend days (you'll receive your schedule at least a month in advance) on the Second Shift (1PM-10PM EST) . You will offer support over multiple channels, including livechat, email, phone, and social media platforms. Through troubleshooting,  providing product education, and relaying marketing best practices you’ll be partnering with our customers so that they can successfully grow their businesses. Additionally, you’ll find yourself working on special projects and collaborating with fellow team members across the company with the ultimate goal of improving the customer experience.