Job Description
You will own and scale the entire post-sale customer journey - from onboarding and implementation to support and long-term success. As a visionary leader, you'll architect the strategy and structure for how we serve customers, while building and developing the teams that bring that vision to life. You’ll lead multiple functions and cross-functional initiatives, champion the customer, and design experiences that drive loyalty and growth. This role is perfect for a bold, systems-minded leader who thrives on solving complexity at scale and who has a track record of building and leading high-performing service organizations from the ground up.
About Rockbot
Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions.