Technical Customer Success Manager - Integrations
Remote regions
USBenefits
Unlimited PTO
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Customer Integration Advisory & Design Validation:
- Lead structured Integration Success Reviews across implementation and post-go-live milestones
- Evaluate integration architecture for scalability, reliability, and observability
- Translate business requirements into stable, supportable integration designs
Usage Optimization & Risk Mitigation:
- Analyze task consumption patterns and identify inefficiencies or instability drivers
- Recommend optimized integration patterns
- Support high-risk accounts with overconsumption or unstable integrations
Customer Adoption & Value Realization:
- Partner with Customer Success to activate underutilized Integration Hub accounts
- Remove technical blockers to enable production adoption
- Guide customers from low usage to stable, value-driven integration deployment
Agiloft
Agiloft is a global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. They are a growing, vibrant, successful company at the forefront of a must-have market with a working philosophy that "EX = CX".