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Partner Account Management:
- Utilize a consultative sales approach to identify and develop new service fee partnership opportunities.
- Manage partner relationships throughout the lifecycle, including onboarding, engagement, renewal, and retention.
- Drive revenue growth through strategic partner retention and expansion, consistently achieving revenue targets.
Program Coordination & Grant Support:
- Support grant-funded MAP USA activities, including partner eligibility review and documentation.
- Assist with proposal preparation by gathering partner information and compiling impact data.
- Coordinate program workflows, timelines, and partner documentation to support evaluation.
Qualifications:
- Bachelor's degree required and 2-5 years of experience in program management, high-touch customer service, or account management.
- Proven ability to hit financial goals, build deep customer loyalty, and operationalize innovative programs.
- Exceptional communication skills and proficiency in CRM systems and Microsoft Office Suite.
MAP USA
MAP USA is a non-profit organization that expands access to essential medicines and health supplies across the United States. The company operates with a mission-driven approach, but specific employee size is not mentioned.