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About the Role:
- Own reliability of deployed safety technology
- Advise customers and internal stakeholders
- Manage investigations to resolution
What You'll Own:
- Assess system health and identify risks
- Plan and coordinate remediation
- Validate outcomes and document findings
What You'll Bring:
- 3+ years in technical support or field services
- Knowledge of hardware and network troubleshooting
- Strong communication and analytical skills
What Success Looks Like:
- Reliable customer systems
- Clear assessments and effective remediation
- Recurring problems drive improvements
Canopy
Canopy provides safety technology solutions for healthcare environments, focusing on system reliability and worker safety. The company values diversity and inclusion, with a collaborative culture aimed at positively impacting healthcare workers.