Principal Community Manager
Benefits
Unlimited PTO
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Role Overview:
- Drive growth and sustainability of the ServiceNow Community ecosystem.
- Own engagement strategy, contributor development, and community intelligence.
Responsibilities:
- Grow participation and build contributor programs across customers, partners, and employees.
- Manage community health metrics and partner with teams to drive engagement.
Qualifications:
- 8+ years in community management with strong analytical and stakeholder skills.
- Experience with gamification and enterprise community platforms preferred.
ServiceNow
ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.