Source Job

$148,900–$232,701/yr
North America Unlimited PTO

  • Develop and execute community growth and contributor development strategies.
  • Own community health metrics, gamification, and intelligence to drive engagement.
  • Partner with cross-functional teams to boost employee participation and translate insights into business value.

Community Management Stakeholder Influence Data Analysis Program Management

19 jobs similar to Principal Community Manager

Jobs ranked by similarity.

South Africa

  • Own the long-term strategy and vision for a multi-market community, shaping the experience across the entire talent journey.
  • Lead a small high-performing team, combining strategic thinking with hands-on execution and people development.
  • Work closely with senior leadership and cross-functional teams to align priorities, secure resources, and strengthen community impact.

This partner company focuses on expanding access to technology skills and career opportunities across Africa. They foster a collaborative, impact-driven culture with an emphasis on innovation and data-driven continuous improvement.

$75–$95/hr

  • Own the community strategy for an emerging consumer AI product, defining audience, growth, and engagement mechanisms.
  • Build and scale ambassador, advocate, and power-user programs to empower highly engaged users.
  • Partner with product and engineering teams to translate community insights into actionable product improvements.

Sia is a next-generation global management consulting group that combines strategy and management capabilities with data science and creativity to help clients navigate transformation. With 3,000 consultants across 48 locations in 19 countries, they are driven by optimism and responsibility.

US

  • Own the community growth intelligence agenda by identifying strategic questions and turning insights into product and operating choices.
  • Build investment cases connecting community and product strategy, and establish metrics and measurement frameworks for growth initiatives.
  • Lead cross-functional initiatives and serve as a thought partner to leaders, managing a small team of analysts and strategists.

Reddit is a community of communities built on shared interests, passion, and trust. With over 100,000 active communities and approximately 130 million daily active unique visitors, it is one of the internet's largest sources of information.

Global

  • Design and implement strategies to embed community at every stage of the ALX talent journey, collaborating with cross-functional teams.
  • Own the ALX virtual community platform (eHub) and manage newsletters and communications to drive member engagement.
  • Track metrics and report on community engagement, member satisfaction, and program impact to stakeholders.

ALX Africa is a non-profit organization dedicated to unlocking the potential of Africa's digital future by providing world-class tech skills training and career acceleration programs. Since 2021, we have impacted over 205k learners and employ a high-performing, impact-driven team grounded in data and fueled by solutions.

North America And Canada

  • Own Community Publishing Operations: execute website updates, manage staging, QA, and deployment.
  • Manage external community properties like YouTube, podcast, and video publishing.
  • Partner with stakeholders to translate business requirements into scalable web experiences and enable self-service publishing.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of AI-native innovation, the company empowers employees to focus on meaningful work.

United States

  • Engage with the community daily through official social media channels and create engaging content.
  • Collaborate with Marketing, PR, and Product to execute social strategies and community initiatives.
  • Moderate player discussions online, foster a positive environment, and convert community members to leaders.

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand, a subsidiary of Sony Group Corporation that delivers cutting-edge hardware and network services to over 100 million people. As an entertainment leader, SIE is home to some of the most beloved intellectual properties in the world and fosters a passionate, creative team culture at its studios like Bend Studio.

North America Unlimited PTO

  • Lead end-to-end planning and execution for Tier 1 and Tier 2 product launches and strategic market activations.
  • Orchestrate cross-functional teams across Product Marketing, Product Management, Brand, Communications, Sales Enablement, and more.
  • Drive executive readiness reviews, manage risks, and lead launch-day command center activities.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

North America

  • Draft executive briefing packs, partner narratives, and board-ready slides for senior audiences.
  • Own deck development and maintain reusable asset libraries under GPC brand standards.
  • Run the operating cadence for the Office of GPC, coordinating cross-functional workstreams.

ServiceNow is the AI control tower for business reinvention, connecting any AI, data, and workflow to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

  • Build, moderate, and grow the Discord from zero.
  • Be the day-to-day voice on Reddit, X, and other player spaces.
  • Run competitions, answer user questions, and relay player feedback to the product team.

HEFTY.GG is a new rewards platform for gamers where players link accounts, compete in games, and earn redeemable points. Built by GAMURS Group, which runs 16 gaming publications with ~20 million monthly visits, the team values authentic community engagement.

North America

  • Own the market narrative, positioning, and messaging for the Customer Excellence portfolio and value realization strategy.
  • Build seller enablement, market intelligence, and operational frameworks to scale adoption and growth.
  • Partner across Product, Services, Sales, and Marketing to drive alignment and influence senior leaders.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.

Global

  • Serve as the primary Gainsight administrator, owning configuration, governance, and optimization of the platform.
  • Partner with Customer Success leadership to design and automate customer lifecycle workflows.
  • Build executive dashboards and deliver insights on customer health, adoption, and renewal forecasting.

Truffle Security is a cybersecurity company focused on making secrets easier to detect, verify, and remediate across modern software environments. Trusted by organizations including NVIDIA, Chick-fil-A, and OpenAI, it is a growing company that values mentorship, equity, and psychological safety in a fully remote culture.

US 4w PTO 12w maternity 12w paternity

  • Lead end-to-end project management for key People Team initiatives including engagement surveys, performance reviews, and quarterly check-ins.
  • Partner with stakeholders to drive execution of HR programs and leverage data-driven insights for continuous improvement.
  • Design and execute cohesive communication strategies across the organization, maintaining resources like the Manager Hub and facilitating leadership roundtables.

Aledade PBC empowers independent primary care practices to thrive in value-based care. As the largest network of independent primary care in the country, we foster a collaborative, inclusive, and remote-first culture dedicated to improving patient health and reducing costs.

$150,000–$206,000/yr
US

  • Lead a team of 7 Engagement Strategy Managers to drive high-impact member communication programs.
  • Develop scalable marketing frameworks and playbooks to reverse utilization declines and improve performance.
  • Translate data and funnel metrics into customer-facing stories and strategic insights for large accounts.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. They have delivered over 15 million sessions of care, published 35+ peer-reviewed studies, and foster a culture of well-being and innovation.

$171,900–$300,800/yr
North America Unlimited PTO

  • Provide program management practices to drive rigorous project execution throughout the project lifecycle.
  • Manage cross-functional projects and senior-level executives to ensure exceptional customer experience.
  • Drive collaboration and efficient decision-making between internal and external stakeholders.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

$83,000–$157,000/yr
US 4w PTO

  • Own end-to-end operation of the Comparion Advantage Program, including partner strategy, compensation, and performance metrics.
  • Collaborate with internal stakeholders, including regional leadership and agents, to align program with growth objectives.
  • Leverage data-driven insights and dashboards to drive decision-making and optimize referral quality and production.

Comparion, part of Liberty Mutual, manages a field partnership program that connects insurance agents with external partners to generate new business. The company values inclusion and offers comprehensive benefits, flexible work arrangements, and professional development opportunities.

US Unlimited PTO 8w maternity 4w paternity

  • Drive customer adoption and product value realization through deep client relationships and solution expertise.
  • Orchestrate solution design, onboarding, training, and continuous optimization to align with client goals.
  • Leverage AI and data analytics to optimize workflows, mitigate churn risks, and influence product roadmap.

Emplifi is an Autonomous CX platform that unifies social marketing, commerce, and customer care for over 20,000 brands worldwide. The company fosters an agile, open-minded culture with high trust and flexibility, and offers opportunities for professional growth.

$148,900–$260,600/yr
US

  • Own operational execution of the AMS partner portfolio and co-sell motion.
  • Lead partner business reviews and remove execution blockers.
  • Coordinate with sales, delivery, operations, and partner teams to align portfolio execution with business needs.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.

Canada

  • Deliver executive engagement and hospitality programs across the Americas, including executive dinners and hosted experiences.
  • Manage end-to-end attendee journey and collaborate with Sales, Marketing, and external partners.
  • Build operational systems, playbooks, and reporting frameworks for scalable program delivery.

Our partner company delivers high-touch executive engagement and hospitality programs. They operate in a fast-paced, globally oriented environment with cross-functional teams.

North America Unlimited PTO

  • Own content planning and delivery for ServiceNow's flagship events, including AI Summit series and Knowledge.
  • Partner with marketing, events, and product teams to drive alignment without direct authority in a matrixed environment.
  • Lead content governance, speaker readiness, and AI-enabled operational improvements to elevate event experiences.

ServiceNow is an AI platform company that automates workflows and helps 85% of the Fortune 500 work smarter. Founded by engineer Fred Luddy, it builds an AI-native culture where technology and talent are unstoppable together.