Source Job

• Lead end-to-end customer deployments and adoption journeys from discovery to scaled usage.
• Own customer engagement strategies that increase adoption and accelerate time-to-value.
• Act as product strategist for strategic accounts, connecting goals to capabilities and workflows.

Mindtickle is an AI-powered revenue enablement platform that helps companies drive behavior change and increase revenue per rep. The company is recognized as a market leader and offers a diverse, engaging workplace with a focus on innovation and customer success.

• Own and lead the onboarding journey for new clients, creating customized plans and guiding them through milestones.
• Train and empower clients with best practices to increase adoption and self-sufficiency.
• Drive early adoption and time-to-value by using metrics and proactive risk management.

Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. They have a fun, collaborative, and hard-working team with values of stewardship, collaboration, and continuous development.

• Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
• Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
• Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.

• Drive clarity and consistency across Global GTM teams by operationalizing onboarding and everboarding strategies.
• Curate and maintain centralized knowledge resources in partnership with cross-functional teams.
• Support ongoing training initiatives and manage internal communications to reduce noise and increase clarity.

Constructor is the next-generation platform for search and discovery in ecommerce, built to optimize metrics like revenue and profit. Founded in 2019 by Eli Finkelshteyn and Dan McCormick, it is a US-based company with a passionate team that values empathy, openness, and continuous improvement.

• Support territory strategy and planning to improve vertical understanding and account use case targeting.
• Coach AEs, ADRs, and ACE with foundational specialty solution area knowledge to identify sales opportunities.
• Interlock with Sales Consultants and Specialist Sales Consultants on capability roadmaps and feedback.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. As a Fortune 500 company serving 85% of the Fortune 500, we foster an AI-native culture where technology and talent are unstoppable together.

• Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
• Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
• Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

• Develop trusted, strategic relationships with a portfolio of clients to promote long-term retention and loyalty.
• Leverage L&D background to help clients design, implement, and optimize learning programs using Absorb LMS.
• Proactively monitor client health, identify risks, and collaborate cross-functionally to drive product adoption and ROI.

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity, with a focus on scalability and empowering learners.

• Manage one of our largest enterprise accounts, driving adoption and renewal.
• Design and execute scalable onboarding and training programs for clients.
• Use data-led insights to drive engagement and reduce churn.

Pencil is a SaaS company that uses Generative AI to transform advertising content creation. They aim to make AI accessible to both big brands and small businesses, fostering a culture of innovation and collaboration.

• Build and implement a scalable engagement strategy to foster user adoption for a portfolio of clients.
• Maintain deep knowledge of PeopleGrove platforms and translate capabilities into tactical recommendations.
• Build trusted relationships with client administrators and monitor adoption metrics to identify risks.

PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes through student and alumni lifecycle engagement. With over 16 years of industry leadership and a dedicated team of over 100 professionals, they offer innovative software solutions to scale and optimize programs.

• Partner with clients to deploy Salesforce solutions by configuring, testing, and supporting go-live activities.
• Gather business requirements through discovery sessions and create project documentation and training materials.
• Collaborate with internal teams and clients to ensure successful project delivery and post-implementation support.

ListEngage delivers digital transformation through Salesforce solutions, serving over 3,000 customers globally with Summit status. The company has a small team of about 150 Engagers and emphasizes a collaborative culture that values talent and teamwork.

• Own the end-to-end post-sale relationship for a portfolio of ecommerce, fintech, and betting companies from onboarding through renewal and expansion.
• Lead onboarding calls and dashboard workshops to get new customers to first value fast, and monitor account health to catch churn risk early.
• Build content and engagement strategies tied to customer goals, run regular business reviews, and identify expansion opportunities.

Storyly is an AI-powered content experience platform that gives brands social content experiences on their apps and websites. It is trusted by over 400 brands across 40+ countries and has teams in New York, London, Amsterdam, Zurich, Buenos Aires, and Istanbul.

• Act as the primary advocate for customers, understanding their technical and strategic requirements and liaising with internal teams to ensure satisfaction.
• Develop and nurture relationships with key decision makers while establishing retention goals and tracking adoption of Check Point products.
• Identify opportunities for upselling and cross-selling, lead account management strategy sessions like QBRs, and manage crisis situations.

Check Point protects over 100,000 organizations worldwide from cyber and AI-driven threats with a prevention-first approach. Recognized by TIME, Newsweek, and Forbes for excellence and workplace culture, the company fosters ownership, curiosity, and complex problem-solving.

• Lead and support a regional team of Customer Success Managers in post-sales customer engagement, driving growth and retention across strategic accounts.
• Drive post-sales commercial performance by equipping CSMs to identify expansion opportunities and execute value-based renewals.
• Act as the voice of the customer, translating feedback into recommendations for internal teams and championing advocacy programs.

G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company is a diverse, remote-first team with a culture that fosters innovation and values every contribution.

• Lead operational execution of executive engagement and hospitality programs across the Americas.
• Partner with sales to identify and engage senior executives, enabling sellers with outreach materials.
• Coordinate cross-functional teams to deliver high-touch experiences, from planning to post-event follow-up.

Stripe is a financial infrastructure platform for businesses. It is a large company with a mission to increase the GDP of the internet and a culture of high ambition and collaboration.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Partner with Customer Success to identify and support at-risk customers, using data to drive engagement and retention.
• Analyze customer and product data to uncover behavior patterns, root causes of churn, and actionable recommendations.
• Work cross-functionally with Product, Engineering, and Sales to address customer issues and validate product improvements.

GoGuardian is an outcomes-focused learning company building K-12 solutions to improve learning environments. They are a remote team of diverse, mission-driven employees committed to their customers and each other.

• Drive outbound product strategy and positioning for Process Mining and Task Mining, balancing adoption goals with ACV growth.
• Build and deliver enablement content for sales, solution consulting, and partner teams, including talk tracks, demo scripts, and competitive positioning.
• Act as a subject matter expert in customer conversations, track adoption metrics, and represent field feedback to inbound teams.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

• Serve as the primary strategic interface for assigned Regional Managed partners, driving growth through pre-sales technical excellence and AI-first technology adoption.
• Lead joint business planning, influence pipeline through offer-led strategy, and drive solution strategy aligned to high-value industry workflows.
• Champion AI-first solution design, support technical discovery sessions, and orchestrate partner engagement to accelerate solution development.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company is building an AI-native culture with technology and talent, focusing on freeing people from busywork.

• Own a full book of business post-sale, managing the customer lifecycle from value-based selling through activation and adoption.
• Drive Net Dollar Retention by identifying growth opportunities, building pipeline, and positioning the right solutions for each customer.
• Maintain organized visibility across the book, forecasting churn and expansion revenue while using AI tools for daily operations.

Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR. With teams in Denver, San Francisco, and New York, the company supports over 500,000 small businesses nationwide and builds a workplace reflecting its diverse customers.

• Drive retention and growth by acting as a trusted point of contact throughout the customer lifecycle, from contract signature through renewal and expansion.
• Focus on risk mitigation through early intervention, developing Save Plans and rallying internal resources to protect ARR and reduce churn.
• Deliver business reviews and serve as an internal advocate for customer feedback, influencing product strategy and building customer advocates.

Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence with solutions that unlock insights and drive automation. Trusted by thousands worldwide, including many Fortune 100 companies, Hyland has grown to nearly 4,000 employees and fosters an inclusive, employee-centric culture.