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Role Responsibilities:

  • Support territory strategy and planning to improve vertical understanding and account use case targeting.
  • Provide input to Account Executives during account planning based on territory strategy.
  • Ensure recommendation aligns with Now Value principles.

Customer Engagement:

  • Support customers in envisioning digital transformation value and strategy.
  • Partner with account team, customers, and partners.
  • Interlock with Sales Consultants on capability roadmap feedback.

Sales Cycle Management:

  • Coach AEs, ADRs, and ACE on specialty solution area knowledge.
  • Identify specialty solution opportunities and manage sales cycle.
  • Customize time allocation to territory and account team needs.

ServiceNow

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. As a Fortune 500 company serving 85% of the Fortune 500, we foster an AI-native culture where technology and talent are unstoppable together.

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