Lead end-to-end customer deployments and adoption journeys from discovery to scaled usage.
Own customer engagement strategies that increase adoption and accelerate time-to-value.
Act as product strategist for strategic accounts, connecting goals to capabilities and workflows.
Mindtickle is an AI-powered revenue enablement platform that helps companies drive behavior change and increase revenue per rep. The company is recognized as a market leader and offers a diverse, engaging workplace with a focus on innovation and customer success.
Own influencer marketing proposals from kickoff to client presentation, translating ambiguous client asks into clear strategic blueprints.
Apply Later's Creator Intelligence Loop to define strategies that balance creative thinking with measurement rigor.
Partner with Sales, Services, and Customer Success to align strategy with execution and present directly to clients.
Later is an influencer marketing company that combines trusted intelligence and expert guidance to help brands create unforgettable campaigns. The company has a culture of relentless ambition, deep business understanding, and a commitment to inclusion, with a focus on delivering results.
Build meaningful relationships with Mid-Market customers through engaging emails, calls, and in-person meetings.
Partner with customers to develop plans that align with their long-term goals and drive adoption.
Manage key metrics around adoption, retention, growth, and advocacy to achieve team goals.
Loopio is a remote-first workplace that unleashes learning and growth opportunities for its employees. They foster a supportive culture that values teamwork, curiosity, and innovation.
Drive the strategy and roadmap for the admin experience of the Engagement Hub, balancing client commitments, strategic bets, and engineering capacity.
Become the product expert by understanding workflows, user behavior, and business impact, and ship fixes that measurably reduce administrative effort.
Run the client-request intake process end to end, partnering with CS and Support to turn recurring asks into product decisions.
PeopleGrove builds SaaS that helps higher education institutions support students and graduates through mentorship, community, and career networks. The company is a small, senior, fully remote team with a low-ego culture, where your work shapes the product meaningfully.
Lead and support a regional team of Customer Success Managers in post-sales customer engagement, driving growth and retention across strategic accounts.
Drive post-sales commercial performance by equipping CSMs to identify expansion opportunities and execute value-based renewals.
Act as the voice of the customer, translating feedback into recommendations for internal teams and championing advocacy programs.
G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company is a diverse, remote-first team with a culture that fosters innovation and values every contribution.
Build and lead the client engagement program from the ground up, transforming client success stories into brand awareness and pipeline growth.
Develop a referenceable client base and activate relationships through storytelling, events, and sales enablement.
Partner with cross-functional teams including legal, sales, product, and alliances to ensure compliance and alignment.
Intelerad provides medical imaging solutions that simplify complex processes and improve patient outcomes. The company has nearly 800 employees across four countries and has been recognized with Best in KLAS.
Lead the growth strategy for a portfolio of 1-2 enterprise client accounts, driving incremental philanthropic gift volume and product adoption.
Build and sustain relationships with key stakeholders across client organizations, acting as a credible advisor to identify partnership opportunities.
Coordinate with internal teams across marketing, product, and operations to implement account-specific growth plans and track outcomes.
Ren is a fintech platform that enables financial advisors to integrate philanthropic giving into their clients' wealth management. The company focuses on enterprise accounts and values growth, client partnership, and structured execution.
Prioritize customer satisfaction and maximize their return on investment while enhancing their overall experience.
Cultivate trust-based relationships with key decision-makers and serve as the primary point of contact for customers.
Proactively identify trends, define business objectives, and regularly assess customer progress to ensure success.
DMI is a leading provider of digital services and technology solutions for public sector and commercial clients. Recognized as a Top Workplace, DMI fosters a culture of integrity, ownership, and customer focus.
Ensure customer success by driving full value realization of the platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, with a diverse team making a global impact each day.
Own the success of Prospyr's largest enterprise customers by driving adoption, retention, and expansion.
Build deep relationships with customer stakeholders and serve as the primary point of contact for strategic accounts.
Proactively identify risks and opportunities, collaborating with internal teams to ensure customer value and growth.
Prospyr provides a comprehensive platform for healthcare and medical aesthetics practices to manage their operations. The company is a growing SaaS organization with a focus on customer success and innovation.
Build trust with customers through regular engagement cadences during implementation.
Guide growth by creating plans that outline customer goals and track progress.
Advocate for customers by communicating needs to cross-functional teams.
Fieldguide is building software to automate assurance and audit work for cybersecurity, privacy, and financial audit, enabling trust between businesses. As a remote-first company with top investors, the team is inclusive, driven, and supportive, valuing diversity and mutual growth.
Drive end-to-end implementation projects for credit union onboarding, owning project plans, risk mitigation, and stakeholder communication.
Operate with a consultative approach, diagnosing customer needs and prescribing solutions beyond standard playbooks.
Build structure and process from scratch, holding cross-functional teams accountable to milestones and quality standards.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on helping credit unions provide affordable lending solutions through innovative software. The company fosters a builder's culture with high autonomy, a small to mid-sized team, and a mission to revolutionize credit union member engagement.
Manage a dedicated portfolio of brand accounts with a focus on long-term retention, satisfaction, and partnership growth.
Develop and execute tailored success plans for each account, driving product adoption and monitoring health signals.
Serve as the primary long-term point of contact for partners, conducting business reviews and coordinating cross-functional resolutions.
Nabis is the world's leading licensed cannabis wholesale platform, operating the largest portfolio of cannabis brands across California and New York. Backed by Y Combinator and prominent investors, they are scaling the cannabis supply chain with technology and have a growing team.
Owns customer evidence, community, and event advocacy programs to prove KnowBe4's market value.
Builds a pipeline of case studies, references, and customer content for sales and marketing.
Acts as the liaison between Community and Marketing, supporting event content and speaker management.
KnowBe4 is a pioneer of digital workforce security, providing attack simulation and training to over 70,000 organizations. They foster a modern, high-tech, and fun work environment.
Drive customer retention and annual renewals through relationship building and value realization with enterprise accounts.
Achieve adoption, expansion, and upsell targets by helping customers maximize use of the Pushpay platform.
Manage a high volume of sales activities, including calls, emails, and full-cycle renewal processes from prospect to close.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. The company has 550 teammates, supports over 10,000 customers, and has processed over $15 billion in charitable giving, with a culture that values diversity and inclusion.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Own and develop executive-level relationships across a portfolio of strategic enterprise customers, becoming a trusted advisor.
Lead customer account strategy and multi-year success planning, aligning Xplor solutions to customer priorities.
Drive customer retention, contract renewals, and expansion opportunities while managing escalations.
Xplor Technologies powers experiences through modern vertical software, embedded payments, and AI capabilities, helping businesses in various industries simplify operations and elevate customer experiences. The company supports over 130,000 businesses across 72+ countries and is backed by world-class investors, with a culture guided by core values like 'Find a better way' and 'Do the right thing'.
Lead a global team of Onboarding Success Managers for the Teamwork Collection, driving early customer outcomes through change management and technical guidance.
Build executive relationships with strategic customers, leveraging predictive signals and standardized frameworks to ensure product adoption and mitigate churn risks.
Scale onboarding programs, maintain operational excellence with tools like Gainsight and Salesforce, and champion customer advocacy to influence product improvements.
Atlassian's software products help teams all over the planet collaborate and unlock their potential. The company is committed to diversity and equity, with a global workforce that can work from any country where they have a legal entity, and offers competitive pay zones within the US.
Own enrollment strategy for Leap's largest and most strategic clients.
Diagnose barriers to member engagement and develop focused activation plans.
Build the Enrollment Marketing function from scratch with a builder mentality.
Leap is a pioneering employer specialty pharmacy benefits solutions company that reshapes how life-changing therapies are delivered and financed. It is a fast-growing startup with a high-ownership culture and a cross-functional team.