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See allSenior Manager, Customer Marketing
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Global
Customer Marketing
Advocacy
Cross-functional Leadership
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Filevine
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Customer Marketing
Advocacy
Storytelling
Customer Evidence & Content:
- Manages pipeline of case studies, video testimonials, and ROI proof points.
- Partners with Customer Success to identify and produce customer stories.
- Maintains an accessible evidence library searchable by industry and use case.
Community & Marketing Liaison:
- Serves as primary liaison between customer community and Marketing.
- Develops and runs customer advocacy program to recruit champions.
- Builds peer networks and reference programs for sales support.
Event Content & Speaker Management:
- Owns customer-facing content for KB4-CON and other events.
- Recruits, preps, and manages customer panels and speakers.
- Project-manages event content workstreams end-to-end.
Cross-Functional Influence:
- Serves as internal voice of customer to Product, PMM, and Sales.
- Collaborates with Product Marketing on launches and messaging.
- Partners with Sales Enablement to embed advocacy assets in sales motions.
KnowBe4
KnowBe4 is a pioneer of digital workforce security, providing attack simulation and training to over 70,000 organizations. They foster a modern, high-tech, and fun work environment.