Source Job

• Own customer marketing strategy, building proof points and case studies.
• Build advocacy programs like Jump Club and a Customer Advisory Board.
• Formalize the reference program and partner with CS for lifecycle expansion.

Jump provides an AI assistant that helps financial advisors automate client meeting cycles and workflows, turning data into compliant outputs. They lead their category in market share and customer satisfaction, with a culture of high velocity, world-class execution, and direct, kind communication.

• Develop and execute customer advocacy programs to showcase success across product lines.
• Manage customer stories through events, media, and digital assets like case studies and videos.
• Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.

Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.

• Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes.
• Plan, execute, and manage customer-focused marketing campaigns across email, web, social, webinars, and events.
• Create a sense of belonging and connection among customers, enhancing the customer experience and leveraging insights for marketing programs.

Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and more than 100 countries worldwide, the company fosters a culture of trust, collaboration, and continuous growth.

• You will own customer and field marketing, including sales enablement, event execution, and reference programs.
• You will partner with Customer Success and Sales to drive expansion pipeline and retention.
• You will build proof through case studies and advocacy to support deals.

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With over 400 employees and 30,000 customers, it is a tech-forward company focused on accelerating speed to care.

• Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
• Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
• Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.

• Lead the global Voice of the Customer strategy, capturing customer insights and amplifying success.
• Build and scale advocacy programs, including executive advisory boards and customer reference pipelines.
• Create compelling customer stories and activate advocates to drive sales, brand awareness, and market credibility.

Extreme Networks provides cloud-driven networking solutions and services, leveraging AI and analytics to help over 50,000 customers accelerate digital transformation. The company values inclusion and diversity, fostering an environment where employees thrive because of their differences.

• Act as the primary regional point of contact for customer marketing, partnering daily with Field Marketing, Sales, and Customer Success to deliver programs.
• Localize and execute global customer marketing initiatives in-region, including user groups, customer stories, speaker placements, and advisory boards.
• Drive commercial outcomes by tying every event and program to expansion pipeline, reference creation, and executive champion activation.

Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and uncover insights. As a tech company with a human story, it fosters an inclusive culture where diverse perspectives drive impact.

• Navigates high-stakes customer relationships and storytelling independently, managing the pipeline for EMEA accounts without leading a team.
• Serves as regional point of contact, building lasting relationships with account teams, field marketing, and customer contacts.
• Sets quality standards for storytelling, identifies coverage gaps, and mentors junior ICs on craft and approvals.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

• Architect and execute a full calendar of events, from executive dinners to industry conferences, ensuring every touchpoint builds genuine community.
• Build and scale Oneleet's community event strategy from the ground up, creating programs that turn practitioners and buyers into loyal advocates.
• Define metrics to prove community and events drive pipeline, retention, and brand growth, and report regularly on performance.

Oneleet is a fast-growing security and compliance platform that helps companies build, manage, and monitor cybersecurity programs for standards like SOC 2 and ISO 27001. Having raised a $33 million Series A, the company is rapidly expanding its customer base and team, with a culture of opinionated rebels who challenge the status quo.

• Develop and execute targeted customer marketing programs to drive cross-sell and upsell opportunities within the customer base.
• Support customer events, webinars, and advocacy initiatives to strengthen long-term partnerships and customer success.
• Collaborate cross-functionally with sales, product marketing, and operations to measure and optimize campaign performance.

TeamDynamix is a high-growth B2B SaaS company that provides a unified platform for IT service and customer service management. With a 4.8 Glassdoor rating and backing by private equity firms, the company fosters a collaborative, inclusive culture with flat management.

• Assist in planning and execution of invitation-only CXO events including executive summits and roundtables.
• Develop and manage ongoing engagement initiatives for the executive community such as virtual forums, newsletters, and thought leadership content.
• Support the growth of the CXO Program into global regions by partnering with regional marketing teams.

Extreme Networks provides end-to-end, cloud-driven networking solutions to over 50,000 customers globally. With double-digit growth year over year, the company fosters an inclusive workplace that values differences.

• Lead and support a regional team of Customer Success Managers in post-sales customer engagement, driving growth and retention across strategic accounts.
• Drive post-sales commercial performance by equipping CSMs to identify expansion opportunities and execute value-based renewals.
• Act as the voice of the customer, translating feedback into recommendations for internal teams and championing advocacy programs.

G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company is a diverse, remote-first team with a culture that fosters innovation and values every contribution.

• Own the event portfolio and design memorable experiences that drive pipeline and retention.
• Run the demand engine with pre-event outreach, meeting booking, and post-event follow-up in HubSpot.
• Execute high-touch ABM campaigns and manage vendor relationships to deepen customer connections.

CrowdRiff empowers destination marketing organizations to showcase their unique destinations through visual storytelling solutions. The team is a quirky, diverse crew that values exploration, authenticity, and autonomy, with a focus on professional and personal growth.

• Develop integrated marketing programs for TeamSnap for Brands using account-based strategies and channels like field events and email.
• Partner with sales and account management to create campaigns that drive pipeline, engagement, and market visibility.
• Own field marketing strategy including industry events, webinars, executive programs, and agency partnerships.

TeamSnap is a sports communication platform that simplifies youth sports management. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.

• Define and execute Calendly's long-term customer advocacy and AI discovery strategy, including social media, PR, and customer programs.
• Build and scale customer advocacy programs such as reviews, testimonials, ambassadors, and creator programs.
• Partner with Growth, SEO, and Content teams to advance Answer Engine Optimization and Generative Engine Optimization across AI platforms.

Calendly is a scheduling platform transforming into an AI-powered meeting lifecycle platform. It is a high-growth B2B SaaS company with millions of users, fostering a culture of speed, boldness, and authentic storytelling.