Source Job

• You will own customer and field marketing, including sales enablement, event execution, and reference programs.
• You will partner with Customer Success and Sales to drive expansion pipeline and retention.
• You will build proof through case studies and advocacy to support deals.

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With over 400 employees and 30,000 customers, it is a tech-forward company focused on accelerating speed to care.

• Lead and support a regional team of Customer Success Managers in post-sales customer engagement, driving growth and retention across strategic accounts.
• Drive post-sales commercial performance by equipping CSMs to identify expansion opportunities and execute value-based renewals.
• Act as the voice of the customer, translating feedback into recommendations for internal teams and championing advocacy programs.

G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company is a diverse, remote-first team with a culture that fosters innovation and values every contribution.

• Own customer marketing strategy, building proof points and case studies.
• Build advocacy programs like Jump Club and a Customer Advisory Board.
• Formalize the reference program and partner with CS for lifecycle expansion.

Jump provides an AI assistant that helps financial advisors automate client meeting cycles and workflows, turning data into compliant outputs. They lead their category in market share and customer satisfaction, with a culture of high velocity, world-class execution, and direct, kind communication.

• Navigates high-stakes customer relationships and storytelling independently, managing the pipeline for EMEA accounts without leading a team.
• Serves as regional point of contact, building lasting relationships with account teams, field marketing, and customer contacts.
• Sets quality standards for storytelling, identifies coverage gaps, and mentors junior ICs on craft and approvals.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

• Develop and execute targeted customer marketing programs to drive cross-sell and upsell opportunities within the customer base.
• Support customer events, webinars, and advocacy initiatives to strengthen long-term partnerships and customer success.
• Collaborate cross-functionally with sales, product marketing, and operations to measure and optimize campaign performance.

TeamDynamix is a high-growth B2B SaaS company that provides a unified platform for IT service and customer service management. With a 4.8 Glassdoor rating and backing by private equity firms, the company fosters a collaborative, inclusive culture with flat management.

• Build and manage retention and expansion marketing programs across the post-sale partner lifecycle.
• Develop scalable, product-specific lifecycle journeys from welcome to renewal readiness.
• Use customer health, product usage, and intent signals to identify relevant partner cohorts.

ConnectWise is a global software company that provides community-driven software solutions to technology solution providers, helping over 45,000 partners manage their businesses. With over 3,000 colleagues worldwide, the company fosters an inclusive and positive culture that values unique contributions and encourages innovation.

• Manage EMEA regional marketing initiatives by creating detailed program plans and executing integrated campaigns that advance Sales and Ecosystem goals.
• Develop and run field marketing strategies across the region, using in-person and digital tactics to engage target audiences and increase pipeline growth.
• Analyze performance and communicate the impact of regional marketing programs to different audiences, including local leadership and executive stakeholders.

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve operational efficiency. More than 50 million registered users and over 50% of the Fortune 100 trust GitLab, and the company fosters a high-performance, values-driven culture with an all-remote, asynchronous work environment.

• Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
• Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
• Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.

• Owns customer evidence, community, and event advocacy programs to prove KnowBe4's market value.
• Builds a pipeline of case studies, references, and customer content for sales and marketing.
• Acts as the liaison between Community and Marketing, supporting event content and speaker management.

KnowBe4 is a pioneer of digital workforce security, providing attack simulation and training to over 70,000 organizations. They foster a modern, high-tech, and fun work environment.

• Develop and execute customer advocacy programs to showcase success across product lines.
• Manage customer stories through events, media, and digital assets like case studies and videos.
• Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.

Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.

• Serve as the customer's advocate and trusted advisor, bridging between Aidoc and customers to ensure positive experiences.
• Lead value demonstration by performing data analysis and presenting insights to customers.
• Drive product enhancements by representing the customer perspective and working cross-functionally with internal teams.

Aidoc is the market leader in healthcare AI, supporting nearly 50 million patients each year. We are a remote-first team of over 500 global employees, committed to improving healthcare through innovation.

• Develop and execute region-specific demand generation plans to create qualified pipeline and accelerate revenue growth across email, paid channels, content, events, and branded activations.
• Partner cross-functionally with Sales, Product Marketing, and other teams to align strategy, execution, and reporting while managing budgets and analyzing funnel impact.
• Bring deep B2B/SaaS marketing expertise with a strong project management focus, a test-and-learn mindset, and the ability to scale what works in a fast-paced, high-growth environment.

Deputy is a global SaaS workforce management company that serves over 1.5 million workers and 375,000 workplaces across 100+ countries. Backed by top global investors and recently achieving Unicorn status, the company is becoming an AI-native organization focused on improving the world of work for hourly workers.

• Own end-to-end partner marketing strategy and execution for strategic embedded partners in the US.
• Drive partner-sourced and partner-influenced pipeline through integrated campaigns and joint GTM plans.
• Collaborate with Partnerships, Sales, and Marketing teams to scale co-marketing programs and measure ROI.

Remote is a global HR platform that enables businesses to hire, pay, and manage international teams compliantly. The company has a remote-first culture with employees across six continents and values innovation and automation.

• Build meaningful relationships with Mid-Market customers through engaging emails, calls, and in-person meetings.
• Partner with customers to develop plans that align with their long-term goals and drive adoption.
• Manage key metrics around adoption, retention, growth, and advocacy to achieve team goals.

Loopio is a remote-first workplace that unleashes learning and growth opportunities for its employees. They foster a supportive culture that values teamwork, curiosity, and innovation.

• Manage strategic customer relationships with executive and operational stakeholders.
• Drive customer success through platform adoption and regular business reviews.
• Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.

Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.

• Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes.
• Plan, execute, and manage customer-focused marketing campaigns across email, web, social, webinars, and events.
• Create a sense of belonging and connection among customers, enhancing the customer experience and leveraging insights for marketing programs.

Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and more than 100 countries worldwide, the company fosters a culture of trust, collaboration, and continuous growth.

• Serve as the primary point of contact for mid-market accounts, driving adoption and retention.
• Develop strategic account plans and build strong customer relationships to ensure success.
• Identify upsell opportunities and collaborate with internal teams to resolve issues and enhance product value.

Motus is the leading provider of mobile workforce solutions, simplifying reimbursement and management of vehicle, device, and location costs. They foster a people-first culture focused on WorkLife balance, offering flexible remote work and comprehensive benefits.

• Build and maintain trusted relationships with mid-market customers through proactive communication.
• Manage a portfolio of accounts, focusing on adoption, retention, and growth.
• Use customer health data to identify risks and opportunities, collaborating with cross-functional teams.

This company offers a SaaS solution and is focused on customer success and engagement. With a global team spanning North America, the UK, and India, they foster a collaborative and inclusive remote-first culture.

• Own the ongoing relationship with an assigned portfolio of Strategic and Scale accounts, being the primary point of contact.
• Monitor usage, sentiment, and health signals, keeping CRM data current and flagging risks and opportunities early.
• Develop commercial awareness and escalate churn risks or expansion potential to the relevant Account Executive or Head of Customer Success.

Sedna builds an AI-powered platform to make global trade more efficient, transparent, and sustainable. They are a growing company focused on transforming global trade with a collaborative and innovative culture.

• Conduct customer discovery and market research to identify needs and opportunities.
• Partner with Engineering to define, prioritize, and deliver product capabilities.
• Support go-to-market activities including positioning, launches, and sales enablement.

Conversica is an AI-powered conversational platform that helps businesses automate and personalize customer interactions. The company is a mid-sized SaaS provider with a culture of innovation and cross-functional collaboration.