Senior Manager, Customer Marketing Management

Responsibilities:

• Own the storytelling pipeline for EMEA accounts, managing resources and ensuring positive customer experience.
• Serve as the regional point of contact for account teams, field marketing, and key stakeholders.
• Informally mentor IC2-IC4s on craft, including interviews, narratives, and approvals.

Qualifications:

• 8+ years in customer marketing or advocacy within enterprise software or SaaS.
• Portfolio demonstrating range and quality in customer stories.
• Deep experience managing enterprise customer relationships through multi-story, multi-format programs.

Additional Information:

• Work personas include flexible, remote, or required in office, assigned based on role and location.
• Equal opportunity employer with accommodations for candidates with disabilities.
• May require export control approval for positions involving controlled technology.