Develop and execute customer advocacy programs to showcase success across product lines.
Manage customer stories through events, media, and digital assets like case studies and videos.
Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.
Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.
Lead global customer marketing function, shaping brand messaging and positioning for LaunchDarkly.
Manage customer advocacy and adoption programs, building deep customer relationships.
Oversee peer review programs to maintain leader status on platforms like G2 and Gartner.
LaunchDarkly provides a feature management platform that helps developers innovate faster and safely, enabling gradual rollouts and targeted experiences. They are a global, remote-first company that values collaboration, transparency, and diversity.
Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.
Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.
Lead a high-performing team of Senior Account Managers to grow and retain Mid-Market and Enterprise customers across EMEA, owning forecasting, coaching, and deal execution.
Drive commercial excellence through pipeline management, performance coaching, and revenue attainment while ensuring strong cross-functional partnerships.
Build a culture of accountability and continuous improvement by analyzing business performance, identifying trends, and providing actionable insights to senior leadership.
Remote solves modern organizations' biggest challenge by enabling compliant global employment for businesses of all sizes to recruit, pay, and manage international teams. As a fully remote company with employees on six continents, we foster an innovative and future-focused culture where every role incorporates automation and AI.
Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
Partner with engineering stakeholders to align product usage with business outcomes and ROI.
Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.
CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.
Own a named portfolio of Premier and Strategic accounts globally, managing relationships and success plans tied to customer outcomes.
Co-own renewal and expansion conversations with Sales, ensuring customers are ready for commercial discussions.
Monitor account health continuously, escalate risks early, and drive growth opportunities in partnership with Sales.
Sedna provides an operating system for global trade, serving maritime and logistics businesses. The company values collaboration and agility, with a focus on customer success and innovation.
Lead post-sales service delivery and account governance for strategic enterprise customers.
Act as the primary customer advocate and manage escalations across engineering, product, and support teams.
Drive proactive risk management, customer adoption, and retention strategies for long-term success.
They provide enterprise technology solutions focused on data infrastructure, cloud ecosystems, and platform operations. The company operates with a fully distributed team, emphasizing innovation, collaboration, and meaningful impact.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes.
Plan, execute, and manage customer-focused marketing campaigns across email, web, social, webinars, and events.
Create a sense of belonging and connection among customers, enhancing the customer experience and leveraging insights for marketing programs.
Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and more than 100 countries worldwide, the company fosters a culture of trust, collaboration, and continuous growth.
Serves as primary post-sale point of contact for top-tier accounts, developing long-range strategies and driving multi-dimensional revenue growth.
Leads executive-level conversations and negotiations, identifying growth opportunities across cross-solution expansion and new platform integrations.
Monitors client usage data and health indicators, proactively managing retention, and mentoring junior team members.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With over 180 years of history, they are a diverse, global team that values creativity, collaboration, and bold ideas.
Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.
Act as the strategic advisor for a portfolio of 50-60 mid-market customers, guiding them from onboarding through long-term adoption.
Build deep customer understanding and translate goals into measurable success plans, driving commercial outcomes across your book.
Partner with Account Management, Support, Product, and Engineering to ensure customer value realization, while advocating for customer feedback internally.
Customer.io helps over 9,000 companies send automated, behavioral-based messages like emails and push notifications. The company values empathy and transparency, with a focus on taking care of its people.
Serve as the customer's advocate and trusted advisor, bridging between Aidoc and customers to ensure positive experiences.
Lead value demonstration by performing data analysis and presenting insights to customers.
Drive product enhancements by representing the customer perspective and working cross-functionally with internal teams.
Aidoc is the market leader in healthcare AI, supporting nearly 50 million patients each year. We are a remote-first team of over 500 global employees, committed to improving healthcare through innovation.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.
Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.
Build trusted relationships with key stakeholders across assigned mid-market and enterprise accounts, driving retention and expansion.
Manage renewals end-to-end, starting conversations early and leading with value delivered, not contract terms.
Partner with Technical Solutions Consultants to uncover growth opportunities and help customers evolve their testing strategy.
Cypress makes software testing faster and more reliable, improving the efficiency and quality of software development. With a fully remote team and a culture rooted in passion, collaboration, and curiosity, we serve 30,000+ organizations across 90+ countries.
Manage your portfolio of US accounts end to end: onboarding, adoption, value delivery, retention, and expansion.
Set clients up for success by agreeing on success metrics and delivering quantified proof of value.
Provide technical and value support alongside Sales on new deals and expansions, including solution design and proof of concepts.
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Based in Munich, the company is growing internationally and works with healthcare organizations across the US and Europe.
Manage and grow a portfolio of enterprise customer relationships across Europe.
Act as a trusted advisor, identifying upselling and cross-selling opportunities.
Deliver product demonstrations and collaborate with cross-functional teams to drive customer success.
The company provides enterprise solutions and services to clients across Europe. It operates with a remote-first, collaborative culture and values innovation and professional growth.