Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
Partner with engineering stakeholders to align product usage with business outcomes and ROI.
Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.
CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.
Manage strategic customer relationships with executive and operational stakeholders.
Drive customer success through platform adoption and regular business reviews.
Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.
Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.
Develop and execute strategic account plans to drive revenue growth and long-term customer success.
Build trusted relationships with executive stakeholders across business and technology organizations.
Identify, qualify, and close new consulting and professional services opportunities within existing accounts.
Zencore is a Google Cloud consulting partner that helps enterprises accelerate cloud adoption and transformation. They pride themselves on trust, unbiased expertise, and empathy, working with some of the world's largest companies.
Ensure customer success by driving full value realization of the platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, with a diverse team making a global impact each day.
Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.
Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.
Ensure ongoing success and value realization for enterprise customers using Resident Consultant services.
Define and execute long-term strategies to scale the team and support excellent service.
Hire, develop, and lead an inclusive, high-performing team while championing Samsara's cultural principles.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a public company with a global team, they foster a culture of ownership, inclusion, and growth.
Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.
Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.
Own and deliver against enterprise renewal and expansion revenue targets.
Serve as the primary commercial owner for assigned enterprise accounts, leading renewal plans and negotiations.
Identify and drive expansion, cross-sell, and upsell opportunities while managing account health and risk.
Kalibri Labs helps redefine and rebuild the hotel industry using cloud-native data pipelines and advanced AI/ML models. The company is a growing, entrepreneurial organization with a culture of passion and challenging the status quo.
Build and foster executive-level trusted advisor relationships with customers’ IT, Engineering, and Support organizations.
Guide customers on process, people, and change management best practices to drive adoption of real-time operations.
Proactively identify risks to customer business goals and collaborate with sales to build mitigation plans.
PagerDuty is a leader in Digital Operations Management, helping organizations of all sizes deliver perfect digital experiences. With over 13,000 customers including 60 of the Fortune 100, the company fosters a culture of belonging and has been recognized as a Great Place to Work.
Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving platform expansion.
Lead complex renewals and multi-year, seven-figure agreements from negotiation through close.
Build genuine, trusted relationships with senior stakeholders and run high-quality executive business reviews.
JumpCloud is an AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is remote-first, with teams in over 15 countries, and values human connection and collaboration across diverse backgrounds.
Own a portfolio of 8-10 strategic enterprise customers, driving customer outcomes and executive engagement.
Build and govern multi-year success plans, translating product capabilities into quantified business impact.
Ensure renewal predictability with no late-stage surprises, proactively identifying and mitigating risk.
Veza is a pioneer in identity security, providing an Access Graph platform to map identity ecosystems. Founded in 2020 and now part of ServiceNow, it offers the scale of an enterprise platform with the mission-driven focus of a security innovator.
Develop and deliver strategic account plans for high-value enterprise customers, driving growth and long-term success.
Build trusted relationships with senior stakeholders, identify opportunities, and manage the full sales cycle from solution discussions to contract renewal.
Demonstrate product value through engaging presentations, collaborate with cross-functional teams, and maintain accurate pipeline data in Salesforce.
Expana is a world-leading agrifood-focused Price Reporting Agency and global commodity intelligence provider, delivering over 36,000 proprietary price series across 900+ commodities. The company serves more than 3,000 customers across 50 countries and fosters a collaborative, ambitious culture built on values of brilliance, connection, and making a difference.
Foster deep, strategic partnerships with key enterprise clients to drive retention, success, and expansion.
Collaborate with Sales, Product, and Marketing to identify and capitalize on growth opportunities.
Lead executive-level QBRs and negotiate contracts to exceed renewal and expansion targets.
Quantum Metric is a digital analytics platform that helps organizations monitor, diagnose, and optimize digital customer journeys. The company is recognized as a best place to work, with a remote-first culture and a focus on diversity and employee development.
Manage Samsara's largest enterprise accounts to drive adoption and maximize long-term value from the platform.
Lead strategic customer engagements, define success plans, and orchestrate executive business reviews.
Influence internal roadmaps across Product, Finance, and Support to drive customer initiatives.
Samsara is a public company that provides a Connected Operations Cloud platform to help organizations leverage IoT data for safety, efficiency, and sustainability. The company has a global team and emphasizes a culture of customer success, long-term thinking, and inclusivity.
Lead and coach a team of senior Customer Success Managers to drive retention and growth for North America Enterprise accounts.
Develop proactive retention frameworks and strategies to reduce churn and unlock expansion opportunities.
Act as an executive escalation point and strategic partner for high-value enterprise customers.
Wrike is a work management platform that helps teams collaborate and exceed goals. With over 1,000 employees across 10 global hubs, they foster a culture of innovation, collaboration, and customer focus.
Own and grow a portfolio of global enterprise accounts, driving net revenue retention and expansion.
Build deep executive relationships and lead commercial negotiations for renewals and upsells.
Collaborate cross-functionally to drive platform adoption, manage risk, and represent customers internally.
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. A Series B startup backed by GV, Altimeter Capital, and Intel Capital, Upbound has raised $69M to date and is the creator of Crossplane, with over 100 million downloads.
Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.
Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Own the post-sale relationship for a focused portfolio of high-value, high-complexity enterprise customers, serving as a strategic advisor and trusted operational partner.
Drive product adoption across complex, multi-workflow environments and develop customized success plans tied to customer operational KPIs.
Own renewal cycles and identify expansion opportunities, collaborating cross-functionally with Sales, Product, and Support.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting health systems, plans, and suppliers to help patients get life-saving products at home. They have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, and maintain a remote-first culture.
Serve as primary strategic relationship owner for key enterprise customers, leading executive-level engagement and governance frameworks.
Coordinate cross-functional teams to deliver successful outcomes, manage multi-vendor environments, and identify growth opportunities.
15+ years experience in enterprise technology, customer success, or strategic account management with strong executive communication skills.
Our partner is a technology company leveraging an AI-powered matching process to connect candidates with roles. The company fosters a supportive, inclusive culture focused on employee well-being, growth, and professional development, offering flexible work and global collaboration.