Enterprise & Mid-Market Account Manager, EMEA

The Role:

• You'll be a trusted partner to growing organizations, driving retention, expansion, and long-term value.
• You'll manage renewals, identify expansion opportunities, and help customers evolve their testing strategy.
• You'll work with Technical Solutions Consultants to ensure customers get increasing value from Cypress.

Who You Are:

• You build relationships first and earn the right to sell second, staying connected all year.
• You can speak technical without hiding behind jargon and lead with curiosity.
• You balance professionalism with approachability.

How You'll Make an Impact:

• Build strong, trusted relationships with key stakeholders across assigned accounts.
• Manage renewals end-to-end, starting conversations early and leading with value delivered.
• Identify expansion opportunities through cross-sell, upsell, and new team adoption.