Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Own and grow a portfolio of global enterprise accounts, driving net revenue retention and expansion.
Build deep executive relationships and lead commercial negotiations for renewals and upsells.
Collaborate cross-functionally to drive platform adoption, manage risk, and represent customers internally.
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. A Series B startup backed by GV, Altimeter Capital, and Intel Capital, Upbound has raised $69M to date and is the creator of Crossplane, with over 100 million downloads.
Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
Build trusted, long-term relationships with engineering teams and become their primary point of contact.
Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.
Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.
Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.
Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Own expansion revenue targets for mid-tier accounts, driving upsell and cross-sell opportunities to meet NRR and GRR goals.
Manage the expansion pipeline, forecast accurately, and lead quarterly business reviews with customers.
Collaborate cross-functionally with Customer Success, Product, and Sales teams to ensure account health and growth.
AudioEye is a digital accessibility company on a mission to eliminate every barrier to digital content so that everyone can experience the web without limitations. They are a team of passionate problem-solvers driven by purpose and impact, working to make digital accessibility the standard.
Build and maintain strong relationships with executive stakeholders and serve as the primary strategic point of contact for assigned customer accounts.
Monitor customer health, identify risks, and manage escalations to ensure high retention and contract renewal rates.
Drive account profitability by monitoring financial health, addressing scope creep, and recommending service realignment.
Advizex, a Myriad360 company, delivers IT solutions across healthcare, education, government, manufacturing, and retail with over 50 years of innovation. As part of a growing portfolio, the company fosters a customer-first culture with expanded resources and reach.
Manage existing European customers for Veeva Basics, driving product adoption and retention.
Focus on upsell and cross-selling opportunities while ensuring customer success.
Evangelize the vision of becoming industry standard for emerging biotechs, building executive relationships.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead.
Own a broad book of mid-market business in France, managing the full sales cycle from prospecting to close.
Guide customers through the buying journey, aligning GitLab's DevSecOps value proposition to their business outcomes.
Document and maintain accurate pipeline data while contributing insights to improve sales processes and team performance.
GitLab provides an AI-powered DevSecOps platform that enables organizations to accelerate software delivery. The company serves over 50 million users and more than half the Fortune 100, with a high-performance culture rooted in transparency, collaboration, and continuous innovation.
Lead the full services sales cycle from opportunity identification through scoping, SOW negotiation, and contracting, ensuring customer transformation goals are met.
Coach customers through their CX transformation using Parloa's PRISM methodology, from first engagement to scaled operations.
Build trusted relationships with CX, IT, and Operations leaders, positioning Parloa as a long-term transformation partner.
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. The company has powered over one billion interactions with global enterprise brands and is building a culture of innovation and customer-centricity.
Lead end-to-end renewal strategies and negotiate complex enterprise agreements to protect and grow recurring revenue.
Build trusted executive relationships and serve as a strategic advisor on loyalty and marketing solutions.
Identify and close upsell opportunities while collaborating cross-functionally to maximize customer value.
PAR Technology Corporation provides restaurant technology solutions including POS, digital ordering, loyalty, and back-office software for over 100,000 restaurants in more than 110 countries. The company has been in business for over four decades and emphasizes a "Better Together" culture, fostering innovation and collaborative growth.
Drive direct customer engagement and build strong relationships with key end customers.
Own and manage the sales pipeline, ensuring accurate forecasting and revenue targets.
Develop new business opportunities and execute strategic account plans for growth.
Check Point is a global leader in cybersecurity, providing advanced threat prevention solutions. The company fosters a culture of innovation and collaboration, with a focus on continuous learning and career growth.
Act as the strategic advisor for a portfolio of 50-60 mid-market customers, guiding them from onboarding through long-term adoption.
Build deep customer understanding and translate goals into measurable success plans, driving commercial outcomes across your book.
Partner with Account Management, Support, Product, and Engineering to ensure customer value realization, while advocating for customer feedback internally.
Customer.io helps over 9,000 companies send automated, behavioral-based messages like emails and push notifications. The company values empathy and transparency, with a focus on taking care of its people.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Manage strategic customer relationships with executive and operational stakeholders.
Drive customer success through platform adoption and regular business reviews.
Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.
Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.
Mentor and enable the team to exceed company growth and retention forecasts.
Manage a team of customer-focused CSMs to oversee account health, onboarding, adoption, executive reviews, and renewals.
Develop senior-level customer relationships and partner with Engineering and Product to ensure cohesion and shared goals.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. Over 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship software faster, with a high-performance culture driven by values and continuous knowledge exchange.
Build genuine relationships with clients through frequent face-to-face meetings across the East region.
Enjoy autonomy and trust to manage your own schedule while balancing home office time with necessary travel.
Engage with C-suite decision-makers and drive market impact by helping companies improve customer experience.
We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them insight into their complex systems. We are a global team of innovators with a diverse and inclusive culture.
Own the end-to-end renewal motion for the Flash segment, running proactive 90/60/30-day cycles to protect GRR and surface expansion potential.
Accelerate pricing migration conversations, moving legacy per-seat customers to the new platform pricing model and closing them.
Maintain a clean HubSpot pipeline, identify expansion signals with Account Managers, and use AI tools like Claude to personalize outreach at scale.
Workleap is a Montreal-based tech company founded in 2006 that builds simple HR software and Microsoft 365 solutions trusted by over 15,000 companies worldwide. With a focus on building impactful products, the company offers a builder culture where team members thrive on solving hard problems.